Senior Customer Service Representative Jobs in UAE
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Senior Customer Service Representative Jobs in UAE
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Job Description Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ens More...
Senior Customer Service Representative
Teleperformance -
Abu Dhabi
-
UAE
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
Receives pre-alerts/ ASN documents for inbound shipments, organizes and checks the import shipment documents while co-ordinating with the shipping line/agents, and informing the warehouse operations team in a timely manner to ensure the effective allocation of warehouse space. Follo More...
Senior Customer Service Agent
Marriott International -
Ras Al Khaimah
-
UAE
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...
Job Purpose: Responsible to provide effective admin support and customer service functions for all activities related to the Transport Control Centre. Will be responsible for communicating with internal/external stakeholders including customers & crew. Ensuring all systems and re More...
Your Key Qualifications Completed training as a forwarding agent or comparable training. Practical experience in the commercial area of a forwarding agency is desirable Confident handling of MS-Office applications Fluent in written and spoken German Knowledge of English is de More...
Sourcing Manager-Software Category Management The Sourcing Software Category Manager has responsibility to execute transactions between company business units and vendors for acquisition of software licensing and related supportand professional This resource will manage all aspects of More...
Customer Service Representative
Confidential Company Dubai -
Dubai
-
UAE
Job Summary Key Accountabilities: Specific for Multimedia: Inform Department Manager of unavailable and nonperforming Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers Specific for Multimedia: More...
Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding More...
Responds to customer queries (inbound and outbound) in friendly, professional and supportive way Ensures compliance with agreed KPIs Demonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and quality Deals w More...
Customer Service Representative
Al Najam International -
Abu Dhabi
-
UAE
We are looking for fresher and experienced candidates in Digital Marketing to assist in the planning, execution, and optimization of our online marketing efforts. Work from office only.Location- Mohali PunjabFreshers can also applyResponsibilitiesAssist in the formulation of strategie More...
Customer Service Representative
Pacific Associates -
Dubai
-
UAE
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
Customer Service Representative
A Leading Insurance Broker Company In Bahrain -
Abu Dhabi
-
UAE
Responsibilities: - Respond to customer inquiries and provide information about products and services - Handle customer complaints and resolve issues promptly and effectively - Process orders, returns, and exchanges in a timely manner - Maintain accurate customer records and update in More...
Key Responsibilities: • Understanding customer requirements to be able to service accurately and effectively. • Actively identifying areas of improvement in existing processes. • Coordinating with Operations, Sales and Finance Teams to relay relevant information and resolutions to cus More...
Maintaining apositive empathetic and professional attitude toward customers atalltimes. Buildsustainable relationships and trust with customer accounts throughopen and interactivecommunication. Handle customercomplaints and provide appropriate solutions and alternativeswithin the ti More...
What You Will Do In This Role As a Customer Service/Technical Support Representative at Concentrix, you will: Interact with customers via inbound calls who have questions or concerns that require additional support. Achieve specific support and resolution on every call. Use sc More...
Must Haves: 1-year Call center customer service experience (high volume environment) or hospitality/retail customer service experience IF no call center experience, ensure they are comfortable sitting in a chair all day, take breaks at scheduled times Positive attitude and abilit More...
Requirements: High school diploma or equivalent (some positions may require a Bachelor's degree). Proven experience in a customer service or related role is often preferred . Excellent communication skills, both verbal and written. Empathy and patience when dealing with cu More...
Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...
Customer Service Representative
Emirates Nbd Dubai -
Dubai
-
UAE
Job Purpose Handle all types if SRs logged in CRM queues. Fix the identified process and systems gaps and provide feedback to business units on knowledge gaps to help in training. Investigate all reopened cases in order to identify gaps for effective resolution. Assist More...
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