Customer Service Representative

Responsibilities

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook, etc.)
• Launch optimized online adverts through Google Adwords, Facebook, etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization, etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update the website
• Collaborate with designers to improve user experience
• Measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends, etc.)
• Acquire insight into online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Requirements and skills

• Freshers with training in Digital Marketing or good knowledge of the same.
• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Knowledge/Experience with social media, Google Adwords and email campaigns, and SEO/SEM
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Knowledge of web analytics tools (e.g. Google Analytics, WebTrends, etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Bachelors degree in IT field

Benefits:

• 5 days a week.
• Own cafeteria and game zone in the company.
• Performance Appraisal.
• Rewards and Recognition
• Month-end activities and birthday/festival celebration
• Flexible work environment.

Skills : seo,social media marketing,analytics,e-commerce,sem,google adwords,ppc advertising,digital marketing,keyword research,seo backlinking,seo/sem,campaigns management