Customer Complaints Jobs in UAE

Ensure following processing of transactions and customer requests is within TAT BPM related requests Siebel CRM related requests Monitoring monthly Department level SR escalation Monitoring of walk in Customers at center & handling any customer escalations Ensure th More...

Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and comm More...

Call Center Operations: Manage incoming calls, offering prompt and precise assistance. Address customer inquiries, provide support regarding products and services, resolve issues, coordinate with other departments, and maintain accurate records and reports. Reporting: Compile month More...

Responsibilities Handle customer inquiries via phone, email, and social media platforms Provide assistance and guidance to customers regarding product selection, usage, and troubleshooting Process orders, returns, and exchanges efficiently and accurately Resolve customer comp More...

Greet customers and provide assistance in person, over the phone, or via email. Answer customer inquiries, resolve issues, and provide information about products or services. Process orders, returns, and exchanges accurately and efficiently. Maintain a high level of product knowl More...

Responsibilities: Develop and execute test plans to ensure that all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Identify and remedy defects within the production process. Recomme More...

Specific Job Accountability Provide excellent customer service by attending to incoming calls within the quality guidelines Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process Recommend potential produ More...

Responsibilities: 1. Develop and implement customer service policies and procedures to ensure consistent service delivery. 2. Manage and oversee a team of customer service representatives, providing guidance, coaching, and support as needed. 3. Handle escalated customer complaints and More...

Customer Interaction: Respond promptly to customer inquiries via phone email chat or inperson. Handle and resolve customer complaints providing appropriate solutions and alternatives. Build and maintain strong customer relationships through positive interactions. Product/Service Knowl More...

Call Center Operations: Manage incoming calls, offering prompt and precise assistance. Address customer inquiries, provide support regarding products and services, resolve issues, coordinate with other departments, and maintain accurate records and reports. Reporting: Compile month More...

Key Role Specific Accountabilities Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits. Compute and record transactions ensuring 100% accuracy for all register transactions. Count and record the float before More...

Job DescriptionFerns N Petals is seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Executive. As a leading provider of floral and gifting services we are committed to providing exceptional customer experiences and we are looking for someone More...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Required Qualifications Proven work experience as a Service Center Staff or similar role. Excellent communication and interpersonal skills. Ability to use computers for various tasks. Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Sui More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Jebel Ali Dubai UAE Posted 16 hours ago Active Consolidated Shipping Services LLC Key Responsibilities Maintaining a positive empathetic and professional attitude toward customers at all times. Proactive way of working regular follow up and updates to the customer. Responding pro More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...