Support Center Specialist Jobs in UAE

Maintains good employee relations and motivate colleagues. Provide guidance to walk-in customers on product and service offerings. Educate customers and potential customers with information and delivery timelines. Ensures strict adherence to Bab Al Shams Desert Resort Standard Op More...

1. Establishing short- and medium-term operational goals and plans for the Training and Development Department, and aligning them with human resources management plans in accordance with Dubai Customs policies and procedures. 2. Contribute to improving training and development activi More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Bachelor's degree or equivalent experience Experience in customer service, call center, or a related field Excellent interpersonal skills, including active listening, empathy, and conflict resolution Fluent in written and spoken English and Arabic Proficiency in Microsoft Office a More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Job Description At HD Supply, we understand that military service develops an appreciation for hard work, relentless focus, and trust between associates. These core principles influence how we do business, as we always seek to be the first choice for our customers, associates, suppli More...

Responsibilities: Hiring, training, and motivating field representatives. Assigning territories, schedules, and appropriate supplies and equipment to staff members. Traveling to customer sites and evaluating Field Representatives. Generating reports that highlight the strengths More...

Job Responsibilities: Assist customers with questions and resolve issues related to products or services. Provide comprehensive support from inquiry to resolution, ensuring customer satisfaction. Gather customer information through phone calls, interviews, and verification processes. More...

Responds to incoming calls from patients,dental offices, or other stakeholders as per standard. Coordinates with dental staff by efficiently scheduling and rescheduling patient appointments using the dental practice's appointment management system, to identify available appoint More...

Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues accuratel More...

*Be part of a team:* We are dedicated to providing exceptional care and fostering a supportive, collaborative work environment. *Make a difference:* You'll play a vital role in shaping patient experiences and supporting their health journey. *Work-life balance:* Enjoy a genero More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Required Qualifications Proven work experience as a Service Center Staff or similar role. Excellent communication and interpersonal skills. Ability to use computers for various tasks. Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Sui More...

A day in the life As an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to m More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Job Description: Call Center Executive (Aesthetics Clinic)Location: Dubai UAEOverview: We are seeking a dedicated and customeroriented Call Center Executive to join our prestigious aesthetics clinic in Dubai. As a Call Center Executive you will be the first point of contact for our cl More...

Responsibilities Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure. Assist in deploying, repairing, and troubleshooting next generation Machine Learning platforms providing feedback to local deployment/projec More...

Bachelor's degree in healthcare administration, business management, or related field preferred. Previous experience in a call center environment, preferably in a medical or healthcare setting. Proven experience in a supervisory or leadership role, with strong coaching and tea More...