Service Standards Jobs in UAE

The Training Manager will lead the design delivery and continuous improvement of training programs for Arabic-speaking call center teams. This role ensures that agents are equipped with the skills knowledge and service mindset required to deliver exceptional customer experiences. The ideal candidate...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

Sales Team Leader / Sales Manager Location: Ladies-Only Premium Fitness Club About the Role: A premium ladies-only fitness club is looking for a dynamic and results-driven Sales Team Leader with proven experience in the fitness industry and a strong passion for health and wellness. The ideal candida...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionRole: Customer Relationship Officer - FloaterLocation: Abu Dhabi Central RegionRole Purpose:Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

We are seeking an organized and detailoriented Travel Coordinator to manage and execute all travelrelated arrangements for staff artists VIP guests and event partners. The role ensures seamless travel logistics costeffective bookings and exceptional service standards aligned with the organizations o...

Answer all incoming and internal calls promptly professionally and in accordance with luxury service standardsProvide accurate information about resort facilities services events dining options and operating hoursHandle guest requests efficiently and route them to the appropriate department (Houseke...

Job Title - Event Planner & Coordinator About the RoleWe are looking for a creative and highly organized Event Planner & Coordinator to plan manage and execute events that enhance brand visibility and customer engagement within a café and hospitality environment. This role focuses on end-to-end eve...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is...

DescriptionRole: Sales Coordination Location: Retail Banking DivisionRole Purpose:To provide full coordination to managing processes ensuring streamlined workflows and alignment on service delivery administrative and analysis support to the unit in the processing of MIS and enablement functio...

Scope of Position:As a Waiter/Waitress you will be responsible to prepare for Food and Beverage service and serves our guests in line with the Food and Beverage concept. As a Waiter/Waitress you will provide guests with the full experience that encompasses engaging & personalized service from beginn...

Prepare and serve beverage orders according to recipes and service standards.Be fully knowledgeable about all bar products and cocktail recipes.Able to upsell each time with each customer.Provide a high standard of quality and efficient/friendly service.Prepare mise en place and perform side duties....

DescriptionJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue...

We are looking for a proactive and experienced Sales Manager to lead business development efforts in the logistics and freight forwarding sector specifically across land and sea freight. The ideal candidate will bring a strong network deep market knowledge and a passion for delivering results throug...

Guest Service Management:Ensure a welcoming friendly and professional atmosphere in the Lobby Lounge.Address and resolve guest complaints concerns and special requests promptly.Maintain high service standards to exceed guest expectations.Coordinate with other departments (e.g. kitchen housekeeping)...

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...