Service Standards Jobs in UAE

The Procurement Buyer CAPEX Category is responsible for managing the procurement process for capital goods and projects in the Middle East locations. This includes identifying supplier opportunities negotiating contracts managing supplier performance and ensuring that all CAPEXrelate More...

Spa ManagerM Spa is where tranquility meets luxuryoffering guests an immersive wellness experience through expert therapies premium facilities and exceptional service. We are currently seeking an experienced and passionate Spa Manager to lead our team elevate guest experiences and dri More...

In charge of supervising bell desk valet transportation and airport operationsEnsure all deliveries are recorded and documented.Ensure deliveries are completed in a proper courteous and timely mannerCommunicate effectively both verbally and in writing to provide clear direction and in More...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and featu More...

To serve our guests in accordance with Anantara standards of food and beverage quality presentation and sanitation in a gracious and professional manner. To display the best of our national hospitality and professionalism with guests. To take pride in all facets of service quality ap More...

Manage the implementation of the Hotel IT plan in line with the overarching IT strategy through hotelspecific service level agreements (SLAs) and internal quality controls in order to ensure that all IT efforts are delivered as per the agreed upon budgets timelines and standards.Recei More...

DescriptionPOSITION SUMMARYPatrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions perimeter alarm system duress alarms and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond t More...

DescriptionPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills daily physical hazard/safety inspections investigations interviews and key control audit. Monitor Closed Circuit Televisions and alarm systems. More...

Consistently offer professional friendly and engaging serviceAssist guests regarding menu items in an informative and helpful wayFollow outlet policies procedures and service standardsHave full knowledge of beverage lists and promotionsHave full knowledge of all menu items garnishes c More...

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled effic More...

The PositionThe Director of Rooms has overall responsibility and manages the Rooms Division department including Front Office Concierge Raffles Club Lounge Royal Service and Transportation. He/she is accountable for the asset and performance such as Rooms revenue and profitability com More...

JOB PURPOSE:The Director for Escrow Product is responsible for leading the strategic vision development and management of our escrow product offerings. This role aims to ensure the delivery of innovative secure and efficient escrow solutions that meet market demands and regulatory req More...

EOE/AA/Disabled/VeteransWhat are we looking forA Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience More...

EOE/AA/Disabled/VeteransWhat are we looking forTo successfully fill this role you must possess the following qualifications attitude behaviours skills and values that follow: Experience in a leadership position for at least 3 years in international hotels chains International experien More...

As a Telephone Operator Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible to oversee and lead the Call Centre department ensuring that the highest level of luxury service is consistently maintained at all times in alignment with the brand and F More...

Key Accountabilities:Credit analysis analyzing audited financials and preparation of Credit Proposals.Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.Maintain accuracy on financial spreadin More...

Oversee daily operations of the Restaurant ensuring adherence to company policies and procedures.Recruit train and supervise restaurant staff fostering a positive work environment and promoting teamwork.Ensure excellent customer service by monitoring dining room activities and address More...

Scope and Objectives   This position is concerned with maintaining the highest level of attentive service to all guests and constantly projecting warmth and friendliness. Maintaining dining reservation using dining reservation system and updating patrons preferences &am More...

JOB PURPOSE: This role is primarily responsible for executing transactions in coordination with other sections to ensure smooth flow. Maintain high level of accuracy & efficiency in processing transactions. Deliver timely service to internal and external customers in adherence to More...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper cent More...