Service Standards Jobs in UAE

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering customer enq More...

Job Description Roles & Responsibilities Manage and oversee all aspects of the restaurant's operations. Monitor food quality, cleanliness, and service standards. Maintain inventory and order supplies as needed. Ensure compliance with health and safety regulations. Handle customer co More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of one-year experience in a similar position in a 5-star hospitality company. A stron More...

Responsibilities: Supervising and leading all maintenance processes and operations. Tracking expenses and overseeing the budget for maintenance. Maintaining all machinery to ensure it’s at working standards. Creating and implementing maintenance procedures. Conducting reg More...

Roles and responsibilities Check the appearance of staff too if in compliance with the Hotel grooming standards. Ensures a high standard of sanitation and hygiene in the restaurant. Promotes up-selling at all levels and by personal efforts through guest contact. Handles all gues More...

Engaging service delicious cuisine and distinctive surroundings make every special event a truly memorable affair. As Outlet Manager you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among yo More...

Make outbound calls to generate leads and promote products/services. Answer incoming calls, address inquiries, and provide information to customers. Maintain professionalism and high-quality customer service standards. Keep accurate records of calls and customer interactions. Co More...

Responsibilities: - We are establishing high-quality customer service standards in leisure and dining areas. - Planning, organizing, controlling, and evaluating daily operations. - Customer concerns management. - Responsible for implementing standard - Perform frequent checks to More...

To serve and clear food and beverage items discreetly and professionally. Set tables to service standards. Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs, and special requests. To be familiar with the More...

Roles & Responsibilities • Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards • Arrange and replenish on a continuous basis the shop shelves and ensure that the More...

Plan, book and deliver on- and off-the-job training as required to ensure best possible service standards as well as colleague development Openly communicate appropriate and useful information through various channels, including department meetings and briefings Ensure departmenta More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of one-year experience in a similar position in a 5-star hospitality company. A stron More...

Responsibilities Handle incoming inquiries (calls, chats, tickets) and/or redirect inquiries, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. Create tickets and document all activities in BMS ticket More...

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed o More...

Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level) Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement Im More...

What will you do? Assisting in implementing service standards and procedures to ensure that they are achieved and followed by proper training, supervision, and control. To rotate and schedule all staff to provide full coverage for efficient service and to maximize productivity. To mo More...

Welcome the guests to Shangri-La Hotel Complete initial check-in of all new guests. Be present and attentive at all times. Work with hotel colleagues to keep excellent service standards. Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner. Be an ambass More...

Proactively identify respond to and win modernization projects to include; identifying bid opportunities preparing bid responses negotiating with potential customers building and maintaining customer relationships.Propose negotiate and secure down payments from customers.Overseeing jo More...

Interact and engage with restaurant guests and maintain high quality service standards Motivate team members and maintain a high level of team spirit (or team cohesiveness) Handle guest complaints effectively and professionally Consistently looking to increase satisfaction levels More...