Service Standards Jobs in UAE

Ensure a seamless checkin and checkout experience for all guests.Handle guest inquiries complaints and special requests professionally.Ensure VIP and repeat guests receive personalized service.Monitor guest satisfaction and implement service improvements as needed.Recruit train and su More...

1. Guest Engagement:Act as the primary point of contact for guests ensuring their needs and expectations are consistently met and exceeded.Assists in creating tailored experiences for VIPs repeat guests and highprofile clients by utilizing guest history and preferences.Handles guest f More...

Were on the lookout for a Groups & Events Executive to join our team. Reporting to the Head of Sales you will be responsible for coordinating groups and private events ensuring exceptional service and standards to our clients.What youll doHandle groups and events enquiries includi More...

To ensure continual source of information help and assistance to all guests. Builds a rapport with the inhouse guests on the floor and maintain interaction to facilitate guest recognition and obtain information regarding their preferences.Maintains and protects the privacy and se More...

Engaging service delicious cuisine and distinctive surroundings make every special event a truly memorable affair. As Outlet Manager you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among yo More...

How does your working day look like The Assistant Director of Food & Beverage will be responsible for assisting in the daily operations of our diverse food and beverage outlets including restaurants bars room service cinema and event spaces. This role involves overseeing the team More...

Team Leadership:Supervise and lead the F&B team providing guidance training and support.Assign duties and responsibilities to team members to ensure smooth operations.Foster a positive work environment and promote teamwork and collaboration.Guest Service:Ensure that all guests rec More...

We are seeking a skilled and detailoriented HVAC Technician to join our team in Dubai United Arab Emirates. As an HVAC Technician you will play a crucial role in ensuring the comfort and safety of our clients by installing maintaining and repairing heating ventilation and air conditio More...

Reporting to the Cluster Reservation Manager responsibilities and essential job functions include but are not limited to the following:Understand the key principles of FRHI Pricing Strategies and Revenue ManagementHandling reservation management including managing blocks chasing roomi More...

Job DescriptionWe are looking for an experienced and creative Sales Supervisor with a strong background in managing retail stores specializing in candy sweets and familyoriented products. This role requires someone who can create a fun engaging atmosphere for children and families whi More...

Roles and responsibilities Oversee the daily Operations of the Front Desk. Coach, lead, guide and direct the efforts of the team of Reception Agents. Provide support to Front Desk Manager in the daily operational duties. Consistently offer friendly, engaging and a service cultur More...

Roles and responsibilities Oversee the daily Operations of the Front Desk. Coach, lead, guide and direct the efforts of the team of Reception Agents. Provide support to Front Desk Manager in the daily operational duties. Consistently offer friendly, engaging and a service cultur More...

Roles and responsibilities A Guest Experience Manager (GEM) plays a pivotal role in ensuring that guests have a memorable and exceptional experience at a hotel, restaurant, resort, or any service-oriented business. They are responsible for overseeing the overall guest journey from th More...

Roles and responsibilities A Guest Relations Agent is a hospitality professional responsible for creating and maintaining positive relationships with guests, ensuring that their needs and expectations are met during their stay at a hotel, resort, or other accommodation facility. The More...

Roles and responsibilities Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly, warm and engaging service. Demonstrate a complete understanding of outlet policies, More...

Roles and responsibilities Supervising Stewarding Staff Manage and oversee the daily operations of the stewarding team, including dishwashers, kitchen cleaners, and utility staff. Assign tasks and ensure that all staff members are working efficiently and in accordance with More...

Uniform Room AttendantReliable and engaging. As a Uniform Room Supervisor you will demonstrate the essence of creating an exceptional guest and colleague journey. You are committed to taking care of the colleagues and guests from the moment they arrive through to their departure. More...

We are seeking a friendly and professional Hostess to join our team. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.Greet guests warmly and seat them according to the restaurants fl More...

Roles and responsibilities Always greets and welcomes guests promptly in a warm and friendly manner. Always thanks and gives fond farewell to guests conveying anticipation for their next visit. Assists guest with table reservation. Assists guest while seating. Ensures guests ar More...

Roles and responsibilities Approach all encounters with guests & employees in a friendly, service-oriented manner, creating a working environment of trust and fun. Maintain regular attendance at department & operations meetings, which may vary according to the needs of the More...