Outlet & visits technical support specialist with experience at Telecom Egypt and IT Help Desk work at Chess Trending. Has worked on troubleshooting software and hardware problems, Windows Server troubleshooting, install…
Outlet & visits technical support specialist with experience at Telecom Egypt and IT Help Desk work at Chess Trending. Has worked on troubleshooting software and hardware problems, Windows Server troubleshooting, installing operating systems (Windows, Linux), and network switching. Also has freelancing experience in IT and has taken courses in data analysis, networking, programming languages, and graphics.
Learned many methods of handling clients
Satisfy the customer
Clarify the whole idea of what he may inquire about
Anticipate what the customer will respond to
Learned how to work on the ERB SYSTEM
Understand technical problems that facing the customer
Making reports for everyone in the warehouse
Troubleshooting software & hardware problems
Worked on Windows server troubleshooting and installing operating systems
Worked on network switching
Worked with CCNA
Worked with MCSA
Handle technical problems for customers and make service working better
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