Senior Executive - Operations
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Direct communications with guests before arrival to coordinate a smooth check-in Welcome guests during check-in and giving a fond farewell to guest while checkout. Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest.
- Providing excellent customer service as per company standards.
- Meeting the guests at the reception while check in and check out.
- Collect Guest feedback during guest departure along with his likes and dislikes and maintain all guest profiles.
- Ensuring excellent customer feedback and reviews on all the platforms and channels applicable.
- Apartment inspections and follow up with guests about apartment condition after check in.
- Managing security deposits from guests and return on check out after inspection and confirmation.
Required Experience:
Senior IC
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Sobha Group is a multinational, multiproduct group with significant developments and investments in U.A.E., Sultanate of Oman, Qatar, Bahrain, Brunei, Tanzania and India. Established in 1976 by a first generation Indian entrepreneur P N C Menon as an interior decor ation firm under th ... View more
