Market Support Operation Manager (mwd)

The TIENS Group Co. Ltd. is a multinational conglomerate integrating industrial capital business capital and financial capital with its scope of business covering biotechnology health management hotel and tourism industry education & training e-commerce and finance investment etc. With its business reaching over 224 countries TIENS Group has set up branches in 117 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

• Design implement and manage a structured distributor ecosystem (e.g. VIPs Agents Partners) covering onboarding training performance tracking incentive support and ongoing compliance with Middle East local laws and direct-selling regulations.
• Support sustainable market growth for both distributor partners and end consumers by coordinating sales support initiatives customer engagement programs and retention activities.
• Work closely with the marketing team to execute localized campaigns promotions loyalty programs and incentive schemes aligned with regional market needs.
• Plan coordinate and execute sales meetings training sessions roadshows and regional events to drive distributor motivation education and performance.
• Coordinate with supply chain and operations teams to ensure product availability competitive pricing and smooth order fulfillment in the Middle East markets.
• Monitor key market support KPIs (distributor activity event effectiveness incentive performance) and prepare regular reports for regional management.
• Act as the key coordination point between regional teams HQ and cross-functional departments (marketing logistics legal finance) ensuring smooth execution of market initiatives and compliance with internal policies and local regulations.
• Support regional projects and initiatives assigned by management ensuring timely execution and alignment with business objectives.

• Bachelors degree in Business Marketing Management or a related field.
• 5 years of experience in market support sales operations or distributor management preferably within Direct Selling industry.
• Strong understanding of Middle East markets distributor ecosystems and local regulatory environments.
• Proven experience in event planning and execution including sales meetings training sessions and regional roadshows.
• Excellent communication and stakeholder management skills.
• Fluency in English and Arabic required;

• Opportunity to scale a unique S2B2C model across Europe
• Career path into regional leadership or global digital strategy roles
• Warm and international culture based on respect collaboration and giving your ideas a spotlight!