Manager Logistics Performance

Role Summary

This role owns the commercial and performance engine behind talabat UAEs operations. Youll be the person who understands how the business actually ticks where margin is made or lost which levers move the numbers and what trade-offs leadership is really weighing. Youll own the operational commercials and KPI performance drive the optimization work that improves efficiency and experience and turn analysis into decisions. Its a role for someone equally comfortable in a model and in a room full of directors someone who can read the data and stand their ground on what it means.

Whats on your plate

1. Commercial & P&L Ownership for Operations
Own the commercials behind UAE operations cost-per-order rider cost and the efficiency metrics that drive the operational P&L. Track budget vs. actuals protect riders and 3pls earnings and give leadership clear data-backed trade-offs between cost growth and customer experience. Youre the person who can explain why the numbers moved not just that they did.

2. Performance Management
Own the UAE operational KPI stack from forecast to actuals. Anticipate performance gaps before they hit the P&L and drive the interventions that close them. Run the reporting and executive reviews that keep leadership decision-ready.

3. Operational Optimization
Drive the optimization agenda across the network: rider economics and staffing efficiency vendor and coverage performance area-level improvements. Find where the operation leaks cost or time size the opportunity and lead the fix balancing efficiency against rider earnings and customer experience.

4. Data Modeling & Insight
Be genuinely good with data able to interrogate complex models understand whats driving them and pressure-test assumptions rather than take outputs at face value. Build the analyses and dashboards that make decisions faster and translate complexity into a clear so what. SQL (BigQuery) and Looker/Tableau are a strong plus; the non-negotiable is analytical judgment.

5. Strategic Projects & Senior Stakeholder Leadership
Lead cross-functional high-impact projects that shape UAE operations. Build the business case run the pilot scale what works. Throughout work directly with senior leadership and hold your own with directors and VPs defending a recommendation with evidence and staying credible under challenge.

What you own vs. influence: You own the operational commercials the performance KPI stack and the delivery of your optimization projects. You influence the ops commercial and product teams whose execution moves those numbers through insight credibility and stakeholder trust rather than direct authority.

Qualifications :

What did we order

• At least 4 years in operations commercial strategy or consulting ideally in a marketplace logistics or Q-commerce environment.

• Commercial instinct: you understand how a business makes money and which levers actually move it.

• Strong data literacy comfortable working with complex data and models interrogating assumptions and drawing the right conclusion. You dont need to be handed the answer.

• Executive presence: able to engage challenge and stand your ground with senior stakeholders including directors and VPs.

• Financial modeling and P&L fluency you can read a model break it and explain it.

• SQL (BigQuery) and Looker/Tableau a strong plus not a requirement.

• Bias for ownership and follow-through  you close the loop rather than hand off the problem.

• Readiness to grow into people leadership (12 reports over time).

Remote Work :

No

Employment Type :

Full-time