Audio Visual Technician

The AV Technician is responsible for setting up operating maintaining and troubleshooting audio-visual equipment used for meetings conferences banquets and special events within the hotel. The role ensures high-quality technical support and exceptional guest service for all internal and external clients.

• Assist the manager in establishing service standards and procedures for Banquet and assures that they are achieved and followed by proper training supervision and control.
• Set ups audio video and lighting to meet guest requirements.
• Troubleshoots technical issues pinpoint faults and offer remedies during events.
• Works closely with the conference and banqueting team.
• Complies with hotel security fire regulations and all health and safety legislation.
• Excellent knowledge of front of house equipment and property management systems.
• Attends appropriate training courses when required.
• Ensures compliance of brand standards.
• Assists other departments wherever necessary and maintain good working relationships.
• Undertakes all duties and responsibilities in accordance with the relevant work rules and standards.
• Responds immediate to all work requests which concern Health and Safety.
• Responds to guest requests promptly in a professional and courteous manner.
• Completes all work orders with due diligence.
• Introduces innovative ideas.

Qualifications :

High school diploma or equivalent required; technical training or AV certifications preferred.

13 years of experience in audio-visual live events hospitality or related field.

Familiarity with hotel banquet operations is a plus.

Proficiency with audio systems mixers microphones and speakers.

Experience with video projection displays switchers and playback devices.

 Knowledge of lighting setups (basic to intermediate).

Understanding of conferencing platforms (Zoom Teams Webex).

Ability to read event diagrams and cable layouts.

Strong communication and customer-service skills.

Ability to handle pressure and solve problems quickly.

Team-oriented with a professional guest-focused attitude.

Strong attention to detail and time management.

Additional Information :

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work :

No

Employment Type :

Full-time