Head Barista
Head Barista
Posted on :
29-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2480796
- Delivers legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe standards.
- Follows health, safety and sanitation guidelines for all products.
- Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of IHG.
- Maintains calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Communicates information to manager so that the team can respond as necessary to create the warm welcoming environment.
- Follows operational policies and procedures, including those for safety and security.
- Maintains a clean and organized workspace so that others can locate resources and products as needed
- Contributes to positive team environment by recognizing alarms or changes in morale and communicating them to managers.
- Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Maintains regular and consistent attendance and punctuality.
- Welcoming, thanking, and aiding customers in their product selection
- Keeping all floors counters and restrooms clean and organized
- Stocking and refilling any empty containers, refrigerators, dispensers, and/or display cases
- Being knowledgeable on coffee beans, drinks, and other products
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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