Customer Service Rep.
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Job Summary
Customer Service Representative (CSR) Logistics Billing Specialist Accounts Support Jobs in Dubai
Location: Dubai United Arab Emirates (JAFZA)
Industry: Logistics / Freight / Warehousing / Customs Clearance
Reports To: Accounts / Operations Manager
Salary (tax-free): AEDper month
Customer Service Representative (CSR) Logistics Billing Specialist Accounts Support Executive Jobs in Dubai
About the Role:
Our client a logistics company in Dubai is seeking a Customer Service Representative (CSR) with strong billing and invoicing expertise to support their freight warehousing and customs clearance operations. The successful candidate will be responsible for reviewing and generating invoices resolving billing discrepancies and supporting collections. This role requires excellent communication skills attention to detail and proficiency in Russian to liaise effectively with clients.
Key Responsibilities
- Review and generate invoices for logistics services including freight warehousing and customs clearance.
- Collaborate with operations teams to validate billing data and resolve discrepancies.
- Respond to customer inquiries regarding invoices charges and payment status.
- Resolve disputes related to overcharges incorrect billing or missing documentation.
- Monitor and manage billing queues to ensure timely processing of transactions.
- Maintain accurate billing records and ensure documentation is complete.
- Work closely with Accounts Receivable on overdue invoices and collections.
- Provide billing support during audits or financial reviews.
- Suggest process improvements to reduce errors and improve efficiency.
- Maintain professionalism in communication with clients vendors and coworkers.
Candidate Requirements
- Proficiency in Russian (mandatory) and fluent English.
- Excellent communication problem-solving and customer service skills.
- High attention to detail and accuracy in financial documentation.
- Technical Skills: MS Office Suite proficiency (Excel Word Outlook at minimum).
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits & Compensation
- Salary AED 5000 to AED 6000 (tax-free).
- Permanent full-time role with long-term stability.
- Career growth opportunities in logistics and customer service.
Similar Job Titles in Dubai
- Office Clerk Logistics
- Billing & Invoicing Executive
- Accounts Support Executive Freight & Warehousing
- Customer Accounts Coordinator
To Apply
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