Office Manager – Operations & Customer Service
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently recruiting for an Office Manager on behalf of a growing and dynamic organization based in Jumeirah Lake Towers (JLT) Dubai. This role is ideal for a highly organized professional who can oversee daily operations manage teams and ensure a seamless customer experience in a fast-paced environment.
This position will act as a key operational support and second-in-command working closely with leadership to drive efficiency across the business.
Key Responsibilities
- Oversee and manage day-to-day office operations
- Lead and support the customer service team ensuring high service standards
- Monitor team activities workflows and overall productivity
- Handle basic accounting tasks such as invoice tracking and documentation
- Support account management functions when required
- Coordinate across multiple teams including customer service KYC admin and support functions
- Maintain and manage data across multiple platforms and databases (e.g. Google Sheets internal systems)
- Ensure smooth communication between onsite and remote teams
- Proactively identify operational gaps and drive improvements
Requirements
- Proven experience in Office Management / Operations / Front Office Management
- Background in hospitality (e.g. Front Office Manager) is highly preferred
- Strong ability to multitask and manage multiple priorities simultaneously
- Confident working in a high-visibility open office environment
- Excellent organizational and coordination skills
- Comfortable using AI tools and multiple digital platforms
- Strong interpersonal and team management capabilities
Working Conditions
- Location: Dubai JLT
- Working Hours: Typically 10:00 AM 7:00 PM (flexibility required based on operations)
Required Skills:
Cytotechnology banking sector full stack developer
Required Education:
Bachelor/MS degree in a related field
About Company
Black Pearl is a progressive, dynamic and well structured HR solution provider that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East. Like a ... View more
