CENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGER

Dubai - UAE

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Were Hiring: Central Reservations & Customer Service Manager
Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector Join a prestigious hospitality group in Dubai and play a key role in shaping worldclass customer experiences!

Key Highlights:

Must have strong links with tour operators and DMCs
Experienced in handling highlevel guest complaints
Strong leadership and interpersonal skills a must

Youll Be Responsible For:

Overseeing LARGE venue reservations & optimizing booking performance
Leading a proactive customer service team
Training coaching and driving high service standards
Enhancing revenue through B2B collaboration and upselling
Resolving guest issues with professionalism and empathy

Minimum Requirements:
3 years in a managerial role
Proven leadership in reservations & customer service
Ability to multitask and lead under pressure
Experience with group bookings and B2B travel partners

Ready to take the next step in your hospitality leadership journey

Were Hiring: Central Reservations & Customer Service Manager Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector Join a prestigious hospitality group in Dubai and play a key role in shaping worldclass customer experiences! Key Highli...