Were Hiring: Central Reservations & Customer Service Manager Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector Join a prestigious hospitality group in Dubai and play a key role in shaping worldclass customer experiences!
Key Highlights:
Must have strong links with tour operators and DMCs
Experienced in handling highlevel guest complaints
Strong leadership and interpersonal skills a must
Youll Be Responsible For:
Overseeing LARGE venue reservations & optimizing booking performance
Leading a proactive customer service team
Training coaching and driving high service standards
Enhancing revenue through B2B collaboration and upselling
Resolving guest issues with professionalism and empathy
Minimum Requirements: 3 years in a managerial role Proven leadership in reservations & customer service Ability to multitask and lead under pressure Experience with group bookings and B2B travel partners
Ready to take the next step in your hospitality leadership journey
Were Hiring: Central Reservations & Customer Service Manager Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector Join a prestigious hospitality group in Dubai and play a key role in shaping worldclass customer experiences! Key Highli...
Were Hiring: Central Reservations & Customer Service Manager Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector Join a prestigious hospitality group in Dubai and play a key role in shaping worldclass customer experiences!
Key Highlights:
Must have strong links with tour operators and DMCs
Experienced in handling highlevel guest complaints
Strong leadership and interpersonal skills a must
Youll Be Responsible For:
Overseeing LARGE venue reservations & optimizing booking performance
Leading a proactive customer service team
Training coaching and driving high service standards
Enhancing revenue through B2B collaboration and upselling
Resolving guest issues with professionalism and empathy
Minimum Requirements: 3 years in a managerial role Proven leadership in reservations & customer service Ability to multitask and lead under pressure Experience with group bookings and B2B travel partners
Ready to take the next step in your hospitality leadership journey