How does your working day look like
- Responsible for the training of all reception/hostess team members to ensure consistent and high quality standards discipline and build up high team morale creating action plans for team member development.
- Assign areas of responsibility to reception/hostess staff.
- Assist with performance evaluation of line staff.
- Posting of positive comments for viewing by all staff reviewing negative comments with FOH Manager AND Venue Manager
- Prepare the daily/weekly/monthly roster in coordination with the Operations team
- Be fully aware of the Venue licensing regulations health and safety procedures and to follow them and ensure that all team members are fully trained.
- Conduct daily team member communication meetings in the absence of the Venue Manager
- Adherence to stock control and par stocks of stationary and of equipment (controlling costs)
- Assist manage and control the use and upkeep of equipments and assets
- Maximize revenue through sales and increase the revenue through upselling effective training and motivational techniques with regards to Events and Party Night Tables
- Assist in developing strategies to increase sales
- Be familiar with current industry trends and make suggestions how these could be brought into the company to increase revenues and add guest offering/themes.
- Manage Reservations and Table Management System
- Manage Database and upkeep of information create reporting templates to update weekly
- Manage yearly marketing calendar of events and promotions around town
Qualifications :
Your personality counts more than your CV
- Hotel related experience field
- Admin knowledge
- Microsoft office
- Minimum of 1 years experience in Food & Beverage area
- Middle East experience
- Reinforces change through communication support and own behaviours in the face of difficulty by implementing various creative solutions
Remote Work :
No
Employment Type :
Fulltime