In This Role, You Will
- Deliver operational training to ensure business units meet regulatory and compliance requirements.
- Deliver a learning experience which meets Emirates Group standard as outlined by Learning Experience Standards.
- Manage trainee records and assessments in line with the expectations of the Regulatory Compliance and Audit unit guidelines.
- Ensure that all learning solutions are up-to-date and all updates from the business are implemented.
- Maintain subject matter expertise through consistent engagement with relevant business units (coordinated by the Strategic Business Partner and Experience Deployment Lead).
- Maintain regulatory and compliance training records and licenses.
- Engage in opportunities to continually strengthen facilitation skills.
- Apply Experience Analytics and Evaluation guidelines in consistently mapping impact and measurement tools in all solutions.
- Deliver training at outstations when required.
- Keep up-to-date with trends in learning and instructional techniques.
Qualifications & Experience
To be considered for the role, you must meet the below requirements:
- Minimum Bachelor level qualification with 5 years of experience working in a relevant operational field.
- Experience in operational training facilitation
- Able to use initiative and take responsibility with a positive can-do attitude to deliver effective results
- Self-motivated with an intellectual curiosity, a strong self-reflector who proactively and constantly seeks growth opportunities
- Strong in relationship management and engagement
- An excellent team player who can adapt quickly to an agile teaming methodology
- Open and flexible in your approach; able to adapt quickly to changing business needs
- Resilient with the capacity to persevere through challenges with a positive outlook
- An expert facilitator
- Strong in communication skills, excellent at collaboration and influence
- Digitally literate and an advocate for the digital transformation of the employee experience
- A critical thinker who constantly questions the status quo and analyses data to create meaningful conclusions which will inform the department
- Future-focused with a desire to seek out and recommend opportunities for improvement, efficiencies and innovation in your organisational eco-system