Operational Training Partner

In This Role, You Will

• Deliver operational training to ensure business units meet regulatory and compliance requirements.
• Deliver a learning experience which meets Emirates Group standard as outlined by Learning Experience Standards.
• Manage trainee records and assessments in line with the expectations of the Regulatory Compliance and Audit unit guidelines.
• Ensure that all learning solutions are up-to-date and all updates from the business are implemented.
• Maintain subject matter expertise through consistent engagement with relevant business units (coordinated by the Strategic Business Partner and Experience Deployment Lead).
• Maintain regulatory and compliance training records and licenses.
• Engage in opportunities to continually strengthen facilitation skills.
• Apply Experience Analytics and Evaluation guidelines in consistently mapping impact and measurement tools in all solutions.
• Deliver training at outstations when required.
• Keep up-to-date with trends in learning and instructional techniques.
  

Qualifications & Experience

To be considered for the role, you must meet the below requirements:

• Minimum Bachelor level qualification with 5 years of experience working in a relevant operational field.
• Experience in operational training facilitation
• Able to use initiative and take responsibility with a positive can-do attitude to deliver effective results
• Self-motivated with an intellectual curiosity, a strong self-reflector who proactively and constantly seeks growth opportunities
• Strong in relationship management and engagement
• An excellent team player who can adapt quickly to an agile teaming methodology
• Open and flexible in your approach; able to adapt quickly to changing business needs
• Resilient with the capacity to persevere through challenges with a positive outlook
• An expert facilitator
• Strong in communication skills, excellent at collaboration and influence
• Digitally literate and an advocate for the digital transformation of the employee experience
• A critical thinker who constantly questions the status quo and analyses data to create meaningful conclusions which will inform the department
• Future-focused with a desire to seek out and recommend opportunities for improvement, efficiencies and innovation in your organisational eco-system