SVP - Customer Contact Centers - Aldar
Posted on :
16-10-2024
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1 Vacancy
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Job Description
JOB DESCRIPTION: JOB PURPOSE
Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and stakeholder alignment to elevate customer experiences and drive innovation in a dynamic and evolving customer service landscape.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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