Webhelp

Manage the daily operations and admin as assigned but not limited to Effectively managing Emails, paperwork, leave requests, planning, scheduling meetings, taking minutes, monitoring performance, reporting and many other organizational tasks. Actively involved on client calls and ens More...

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES Support in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department across client site/s. As one of the key contacts for Workforce Operations onsite, assist multiple func More...

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering customer enq More...

PREFERRED CANDIDATE QUALIFICATIONS – CURRENTLY AVAILABLE IN THE UAE. CAN JOIN IMMEDIATELY. As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customers’ experience as they interact with your cu More...

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email. Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, More...

RESPONSIBILITIES Manage the daily operations and admin as assigned but not limited to Effectively managing Emails, paperwork, leave requests, planning, scheduling meetings, taking minutes, monitoring performance, reporting and many other organizational tasks. Actively involved on cl More...

Required Education, Skills and Qualifications Min. 1 year call/contact center experience within banking, financial, insurance or healthcare sector, preferably telephonic. A bilingual fluent English (B2 Level+) and Arabic speaker. Good communication and interpersonal skills. Competent More...

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES Support in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department across client site/s. As one of the key contacts for Workforce Operations onsite, assist multiple func More...

What you will do in this role As a Team Leader on our team, you will: Own and monitor the performance and calibration on team members Do frequent 1:1s with team members to solicit feedback on process inefficiencies or team related issues Deliver performance reviews to team membe More...

Unsere Benefits In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterstützen: Du bekommst ein monatliches Festgehalt, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung ergänzt wird. Es winken somit bis zu 4. More...

Unsere Benefits In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterstützen: Du bekommst ein monatliches Festgehalt, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung ergänzt wird. Es winken somit bis zu 4.000 More...

Unsere Benefits In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterstützen: Du bekommst ein monatliches Festgehalt, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung ergänzt wird. Es winken somit bis zu 4.000 More...

What you will do in this role As a Customer Representative on our team, you will: Do content moderation on our client platform Develop your skills and learn how to use software solutions that improve people’s lives Champion better brand experiences for our customers and cl More...

Role Description:- This is a full-time on-site role for a German Talent Acquisition Specialist located in Cairo, Egypt. -The primary job responsibilities include finding and recruiting top talent from the German-speaking regions, -Coordinating interviews, and working with hiring ma More...

What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and More...

What you will do in this role As a Supervisor on our team, you will: - Monitor and report team performance - Give agents feedback on their individual and motivate team members - Keep track of each agent’s training - Participate in the recruitment process close to HR D More...

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market. What you will learn with us w More...

Role Description This is a full-time on-site role for a German Talent Acquisition Specialist located in Cairo, Egypt. The primary job responsibilities include finding and recruiting top talent from the German-speaking regions, coordinating interviews, and working with hiring managers More...

Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen! Auch wenn du das Gefühl hast, nicht alle Kriterien zu erfüllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese More...

Dein Profil Concentrix + Webhelp passt perfekt zu Dir, wenn du: Sehr gute Deutschkenntnisse in Wort und Schrift mitbringst. Ein Kommunikationstalent mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenhöhe abholt. Großes Interesse an Finanzthemen More...