Relationship Manager

This role will be responsible for prospecting, qualifying and approaching new business opportunities in order to reach sales targets, in conjunction with developing business with existing customers by focusing on assigned portfolio management through excellent relationship and customer service approach.

Job Responsibilities

•  Build, develop and maintain highly personalised lasting key relationships.
• Acquire excellent sales and service skills and market knowledge and align them with customer’s need, use your experience to acquire new customers and assist assigned relationships with the aim of making them realize the importance of saving and investment and help them in understanding their finances.
• Accountable for overall achievement of performance objectives within your control i.e. Customer experience and satisfaction; Sales growth & portfolio management.
• Prospect and target new acquisitions of High and mid income segment customers SMEs, by understanding the need and offering the various saving and investment options.
• Approach companies, establishments, social and other groups to introduce saving plans and other regular purchase modes.
•  Achieving targeted level of customer satisfaction by understanding and articulating customer feedback regularly so as to shape and enhance the customer proposition and services.
•   Ensure conformity with local/global and market standards of customer service, regulatory compliance and NBC T&C.
• Pursue your own development to increase personal effectiveness, acknowledging strengths and areas for development.

Knowledge, Skills & Cometencies

Skills and Competencies

• Educated at a Bachelor Level in Business Administration, Finance, or related fields.
• Managerial and Leadership skills is a must
• Excellence Communication and negotiation skills
• Excellent presentation skills
• Bilingual is preferred  and both oral and written
• Self motivated, eager and of a sales material
• Ability to sell, retain and provide optimum customer service for clients.

Knowledge and Qualification

• Bachelor degree holder of business administration or related field
•  Bilingual (English/Arabic communication) is preferred
• Computer literate and must b able use Microsoft office professionally
•  Goon Numerical sense and ability to commercially understand and analyze products and their returns to the company.
• Knowledge of credit, corporate finance, treasury, investment , and other products;

Skills

• Minimum 2 years as an outstanding Client/Relationship Manager advising on financial industry products and services, insurance or real estate
• Experience in financial services, banking or insurance is a must
• Completion of a recognized investment certification program-preferred

Condition to Apply 

• Completion of 12 months in current position
• Good performance rating 3 and above for 2021 performance year
• Clear conduct history with no active warning 
• Position will be open for 2 weeks 
• Share your updated CV