Head Waiter

• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Monitor duty schedules for the respective team
• Ensure the proper appearance and grooming of assigned employees
• Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
• Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
• Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
  

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.