Hotel Services Jobs in Abu Dhabi

Roles and responsibilities Supports the company’s philosophy and company culture using Pillars and Legendary Quality Experiences daily to ensure Guest Satisfaction and the achievement of our Mission Statement. Oversee and manage shifts effectively to ensure a smooth and effe More...

Roles and responsibilities We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are More...

Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel Achieve total guest satisfaction and organizational profitability through effective utilization of all resources Delight the guest by offering trend setting and innovative More...

Every day is different, but you’ll mostly: Greet guests warmly and assist them with booking recreational activities, such as spa appointments, fitness classes, and local excursions. Provide information about hotel amenities, services, and local attractions. Manage reservations and sc More...

Roles and responsibilities Attend the Pre-Arrival meeting, highlighting VIP guests’ arrivals and contacting key guests to promote the Leisure & Spa services and facilities. Develop in-house Leisure Guest tracker to establish needs, interests, movements, special occasions More...

Ensures that all activities adhere to and support the hotels quality standards.To maintain and achieve a high Customer Satisfaction Score for the department.Conduct Staff appraisals annually and quarterly.Requires to set a high example at all times in regards to punctuality appearance More...

Leading the reservation team inline with company rules.Organizing onthejob and weekly training for all staff.To keep reservations staff informed on all changes or developments within the hotel and the company.To spotCheck reservations made the previous day and Check all VIP arrivalsTr More...

Complete all check-in and check-out tasks. Manage phone and online reservations Inform customers about payment options and confirm their credit card information. Registering guests and gathering necessary information (like contact details and exact dates of their st More...

Roles & Responsibilities ü Ensure exclusive delivery of travel services to the assigned corporate clients. ü Attend clients calls/emails as per the Service Level Agreement and company standards to ensure on time response for each request. ü Follow up with clients to understand if t More...

Leading the reservation team inline with company rules.Organizing onthejob and weekly training for all staff.To keep reservations staff informed on all changes or developments within the hotel and the company.To spotCheck reservations made the previous day and Check all VIP arrivalsTr More...

Assists the Director of FO in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an More...

responsibilities such as: • Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure • Maintain effective communication with all related departments to ensure smooth service delivery • Maintain an up to date knowledge of the More...

Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly att More...

Roles and responsibilities As Guest Relations Agent, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Agent is responsible for managing the first impressions of our Guest More...

Job Duties and Accountabilities:Â Core duties: Coordinate with airport authorities to apply for landing permits and obtain them on time. Provide current airport information for crew and passengers (weather/flights plan, locations, services etc.). Operate office equipment including, More...

Job Description To anticipate all guest needs and handle all guest inquiries To participate in the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, fo More...

Directs and co ordinates various services related to the shift operations as required.Ensures prompt courteous and accurate service to all guests so as to maximize customer satisfaction.Assures safety and security of the guests visitors employees and protects the property by working c More...

Receive each guest call in a professional and friendly manner • Maintain effective communication with all related department to ensure smooth service delivery • Handle every query in a polite and courteous manner and exceed guest expectations • Ensure guests are greeted by name upon c More...

Receive each guest call in a professional and friendly manner • Maintain effective communication with all related department to ensure smooth service delivery • Handle every query in a polite and courteous manner and exceed guest expectations • Ensure guests are greeted by name upon c More...

Roles and responsibilities Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: To More...