Head Of Customer Experience Jobs in Dubai

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required More...

Responsibilities: Leading and motivating staff to improve customer service with clients. Designing and implementing strategic plans to reach sales targets. Cultivating lasting relationships with customers to grow customer loyalty. Developing and promoting weekly, monthly, and qu More...

Responsibilities: Responsible to meet all the company HSE and compliance targets and trainings Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, compl More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c More...

Responsibilities: Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Develops and re More...

Responsibilities: Managing multiple branches and leading the Front Desk team o Ensuring that the Front Desk team is well-versed with current school policies, promotions to promote and upsell all products to meet the sales target and KPI o Ensuring quality product knowledge is provide More...

Responsibilities: Leading and overseeing the marketing department. Performing market research to identify trends. Gaining knowledge of competitors' marketing initiatives. Creating and executing overall marketing strategies to create awareness of the company’s products More...

Lead the creation and delivery of marketing strategies across brand, digital, content, social, PR, tools, technologies and audience data. Drive marketing and team performance to meet the agreed targets. Optimise the e-commerce funnel to increase acquisition and retention rates. Co More...

Build our digital marketing roadmap Manage all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency Measure ROI and KPIs and prepare budget Develop specific campaigns to create and maintain high levels of customer interaction Over More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities; Experience with SFDC You will assist in the design and development of documentation for exceptional onboarding, training, & adoption along with Best Practice Sharing amongst the CSM Teams Experience with SAP Strong understanding of service business financial More...

Responsibilities: Evaluating and optimizing marketing and pricing strategies. Analyzing market trends and preparing forecasts. Generating new business leads. Increasing brand awareness and market share. Coordinating marketing strategies with the sales, financial, public relatio More...

Ensure timely and accurate Consolidate view of business performance of the Vertical to the President and insights and priorities regarding areas of intervention Support strategic business decision making through financial modeling and analysis including ad hoc modeling and analysis. More...

Deliver 5 pillars of the Group’s strategy functions: Support Board of Presidents in the definition of long-term strategy, vision and ambition Lead annual strategic planning process Lead and co-lead key transversal strategic projects at Group level through content creation S More...

Responsibilities: Handling incoming calls and other communications. Managing filing system. Recording information as needed. Greeting clients and visitors as needed. Updating paperwork, maintaining documents, and word processing. Helping organize and maintain office common are More...

Responsibilities: You will be designing innovation solutions that elevate its market position and work positively towards a world leader for airport passenger experience. You will be responsible for creating a vision of design of the holistic passenger experience and innovative serv More...

Responsibilities: Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required More...

Responsibilities: Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Planning drink menus and informing customers about new beverages and specials. Selecting and mixing ingredients, garnishing g More...