Guest Services Officer Jobs in UAE

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors Make our Guests and Visitors feel warm and welcome Assist Guests with luggage Assist Guests with directions to the Front Desk, or any other area of the Hotel Welcome Guests using authe More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...

Job Purpose: The Guest Experience Executive is responsible to provide high-quality service to the FBO visitors and passengers as they enter the Terminal until they reach the aircraft. The executive will be the first point of contact with all customers and are therefore due to represen More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Manage the Guest Relations department. Review guests arrival and departure lists daily and allocate tasks to the Guest Relations team. Accommodate VIP guests and oversee their stay. Liaise with Property Services to ensure properties are guest-ready and maintain top quality. Over More...

Coordinate with Front Office, Housekeeping and In Room Dining to ensure room preferences are honored so that Arrival, Stay and Departure experience is a seamless experience Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, addres More...

Supervise and lead a team of Guest Experience Agents, providing guidance and support. Ensure smooth operations of the front desk and guest services, maintaining high standards of service. Train new team members on front office procedures, guest service standards, and hotel policie More...

Previous experience in a customer service role, preferably in a hotel or hospitality setting. Excellent communication and interpersonal skills, with a friendly and professional demeanor. Proficiency in operating telephone systems, including handling multiple lines and transferring More...

Operations ManagerFruitport, MIReporting to the General Manager, the Operations Manager is responsible for managing and directing all manufacturing functions in accordance with customer requirements, company policies and Responsible for overall coordination and communication of produc More...

We are partnering with a techenabled hospitality firm and a leading provider in the luxury hospitality sector offering innovative accommodation experiences. They are looking for a Guest Relations Manager to join their team in Dubai. Objective: The Guest Relations Manager will be respo More...

Develop and execute a guest experience strategy that aligns with the brand goals and the Energy for Life narrative Manage the delivery of contractual rights and benefits from our sponsorship partners, including hospitality, tickets, access, branding and content Utilize your indust More...

As a Guest Relations Manager in Studio Frantzén, you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize More...

To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests receive a warm welcome and that they enjoy their stay / vi More...

Key Responsibilities: Deliver world-class customer service with a professional, friendly attitude. Meet and greet crew and guests, managing documentation and customs requirements with ease. Attend to guest requests and coordinate seating arrangements efficiently. Collaborate with the More...

Job Description Roles & Responsibilities Performs administrative duties, including but not limited to: reading, analyzing, and compiling reports; communicating verbally and in writing with internal customers, external customers, vendors, and corporate staff; and registering, assigni More...

What You’ll Do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, revi More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are wait More...