Guest Services Jobs in Ras Al Khaimah

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact wit More...

To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hote More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with gues More...

Kicking off truly memorable guest experiences with the warmest of welcomes Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments Establishes and deve More...

To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fully conversant with More...

To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and More...

To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fully conversant with More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

A F&B Guest Service Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous Food and Beverage experie More...

Job Description We are seeking a highly skilled Flutter Developer with 2-3 years of experience to join our team. The ideal candidate will develop mobile applications and build micro-services or Fintech applications using modern Flutter frameworks. Requirements: Has 2-3 years of More...

Provide exceptional customer service from the heart by responding to requests promptly, efficiently and courteously. Participate in training and development programs to enhance skills and capabilities. Promote and up-sell hotel facilities through strong product knowledge. Maintai More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

The Jr. Process Analyst will perform the functions outlined below: Collect and document business requirements for project and business improvements/automation effortsFacilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and cl More...

To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm welcome, cordially greeting them More...

To prepare the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts. To manage in the absence of the Assistant Security Manager, the department according to the established concept statement providing a safe, secured More...

To prepare the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts. To manage in the absence of the Assistant Security Manager, the department according to the established concept statement providing a safe, secured More...

To provide a safe, secured, courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance. To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immedi More...

To oversee all daily duty locations and responsibilities of Security Officers. Coordinate a smooth daily operation as per the department standard and Managers direction, ensuring effective communication and information exchange between the management and security staff To ensure al More...