Guest Services Jobs in Ras Al Khaimah

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify g More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fully conversant with More...

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, su More...

Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginnin More...

Supervises the complete Engineering team. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establ More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by e-mail. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Receives work assignment and supplies from Supervisor, signs for the key in key-log (received and returned) and is responsible for the key in his/her possession Cleans the lobby, dust/mops floors, dusts furniture, wipes tables, polishes brass, clean ashtrays, disposes garbage and c More...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. S More...

Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. Assure that every luggage is covered with a baggage claim tag. Parking of guests and visitors vehicles i More...

Rixos Al Mairid a luxurious family resort on Al Marjan Island is seeking a Receptionist to join its team. As a Receptionist you will be the first point of contact for our guests responsible for welcoming them warmly checking them in and out and ensuring their stay is seamless. Your du More...

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appeara More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Performing different types of massages, beauty treatments, and wellness therapies Maintaining detailed records of massages, treatments, and therapies performed on each spa guest Communicating with guests during massages to adjust massage techniques as required Resolving More...

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide e More...

Supervise and lead housekeeping staff, including room attendants, laundry personnel, and public area cleaners. Schedule staff shifts and assign daily tasks to ensure efficient operation. Conduct training for new hires and ongoing training for existing staff. Monitor staff perform More...

To act as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures. To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai municipality and other hote More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements. Seeking verbal feedback from VIP guests on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with VI More...

To provide a courteous, professional, efficient, and flexible service at all times, following Rixos Hotels Standards of Performance. To perform all duties and tasks in the assigned place of work. To work in an environment of teamwork and lateral service. To undertake any reasonab More...