Guest Services Jobs in Ras Al Khaimah

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by e-mail. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up Supervise cash handling and banking procedures Prepare More...

Responsible for the preparation and compilation of the yearly budget, business plan and the forecast in coordination with the relevant Department Heads and Regional Sales and Marketing and Revenue leaders Responsible for the achievement of the commercial results of his/her property More...

Delivering service to our customers as per Intercontinental standards as well as ShaSha's standards Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her Supervise cash handling and banking procedures Prepare daily banking and cash More...

To supervise the recreation department area of responsibility which consists of Desert adventure activities, Kids club, resort bicycles and Desert nature reserve flora and fauna. To conduct and lead adventure center desert activities such as Nature drive, Nature walk, Star gazing, Fat More...

Supervise and lead housekeeping staff, including room attendants, laundry personnel, and public area cleaners. Schedule staff shifts and assign daily tasks to ensure efficient operation. Conduct training for new hires and ongoing training for existing staff. Monitor staff perform More...

The SPA Manager will establish, direct and maintain the standards of Spa’s etiquette and service in all interactions with guests and staff. Consistency and understanding when implementing Spa’s business objectives, as they relate to operations, finance, human resources, ma More...

Qualifications : Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.Escort all guests to changing rooms retail/relaxation area or next appointment.Greet all arriving and departing guests in treatment areas by name.Receive and More...

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opp More...

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide e More...

To act as a hotel ambassador providing a personal service to all Club Millesime guests fully aware and following the hotel standards and procedures.To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai municipality and other hotel requ More...

    Ddevelop plan organize implement and evaluate a variety of Wellness services and entertainment programs including special events.    Establish schedules and methods for providing wellness services; identify resource needs.    Participat More...

Kicking off truly memorable guest experiences with the warmest of welcomes Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments Establishes and develops p More...

Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up Executes cash handling and banking procedures Prepare daily banking and cash flow reports Establish and instruct staff in cash security procedures Reports or deals with irr More...

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opp More...

To oversee the Club Millesime operations including the butler service ensuring that the hotel standards and procedures are fully known and followed.To ensure uncompromising levels of cleanliness and maintenance through each ambassadors responsibility.To ensure appropriate stock level More...

Be able to offer the full range of spa treatments to the required brand standards Be familiar with municipality regulations and ensure compliance Actively retail spa products by offering homecare solutions and suggestions to every guest Achieve retail targets set by the departmen More...

Live and support Accor’s vision, ambition and purpose. Deliver highest quality service to exceed guest expectations. Comply and promote Accor Live Limitless (ALL) Loyalty programme to guests. Maintain safe and healthy work environment by following fire, health and safety st More...