Guest Services Jobs in Ras Al Khaimah

In charge of tidying and cleaning the pool, beach and common areas every day, in line with applicable hotel standards and procedures and the rules of safety and hygiene. To keep all equipment clean, tidy and well maintained including proper and secure storage. To have a complete u More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully More...

As the Senior Laundry Supervisor, you will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager. You will manage a team of associates who have a direct influence on the cleanliness and comfort of our guests. You will manage Guest More...

Taking guest orders and making menu recommendations as our go-to coffee expert Preparing and serving a wide variety of hot, cold, artisan and speciality beverages Receiving and processing guest payments Keeping us well-supplied by ordering, receiving, and distributing es More...

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the More...

As a Pool & Beach Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Pool & Beach Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted gui More...

Read daily events, to acknowledge any VIP’s arrivals. Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked. Serve and clear food and beverage items in an unobtrusive a More...

Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we’re making the right first i More...

Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we’re making the right first i More...

Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests’ needs to anticipate requests More...

Previous experience within a cocktail bar environment The ability to create classic cocktails Flexibility in hours as you will be working rostered shifts, especially on weekends Exceptional personal presentation and communication skills Flexibility to respond quickly and positiv More...

College degree in Hotel Management or related culinary degree At least 3 years of industry and culinary management experience Previous experience training team members in large quantity food preparation. Excellent knowledge of quality food operations. Passion for leadership and More...

To be thoroughly familiar with all regulations regarding safety at work and observe these meticulously at all times. To observe cleanliness at the place of work and on the job after completion work. To ensure cleanliness of appearance and uniforms, particularly when working in gue More...

Minimum Diploma or equivalent, some college preferred 2 years’ front desk/guest service leader experience Must be fluent in spoken and written English; Russian is an advantage Other languages may be preferred Basic mathematics skills Excellent communication More...

Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local English- Russian lan More...

To support Outlet Manager in managing all the outlets efficiently according to the established concept statements. To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual. To assign responsibi More...

Creating a warm welcome for every single guest that sets the tone for their experience with us Preparing and serving drinks to a high standard as well as highlighting promotions for our guests Owning your bar – managing stock, inventory and equipment as well as keeping More...

To be an ambassador of the hotel, in and outside the work place. To fulfill the transport task requested, strictly following the standards and procedures. To ensure that all ambassadors receive a warm welcome and that they enjoy their trip being offered the finest personal service More...

To ensure that the monthly forecasted food and beverage revenue figures are achieved for the outlet. To strictly adhere to the established operating expenses and that all costs are controlled for the outlet. To participate in the formulation of the Annual Operating Budget in deter More...

To carry out repairs to existing furniture, doors, and windows. To fabricate new furniture. To repair door locks. To perform furniture polishing work. To assist in decoration work for functions. To be thoroughly familiar with all regulations regarding safety at work and observe More...