Guest Services Jobs in Dubai

Warmly welcome guests upon arrival assist with registration and ensure smooth check-in/check-out procedures.Verify guest preferences ensuring that room assignments and special requests are met.Offer a seamless departure process by handling check-out swiftly ensuring all accounts are accurately settl...

The Host / Hostess will act as a personal representative of the hotel providing service that reflects the high standards of Fairmont Dubai. It is our goal to exceed all Guests expectations when they come to dine with us. Team service will be a key to our success in providing a warm and personal expe...

SummaryAs Concierge Supervisor at Banyan Tree Dubai you will play a pivotal role in curating authentic intuitive and memorable guest experiences. Guiding the concierge team youll oversee the delivery of thoughtful seamless service that reflects our commitment to understated luxury wellbeing and loca...

A doorman is the first impression of a hotel when a guest arrives you are to portray a positive image representing the brand. Your main responsibilites are to provide a warm welcome to the guests and providing professional assistance where required. Tasks include assisting guests with their bags and...

You are at the heart of the hotel! As a Laundry Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.To ensure that all guest and other hotel laundry is processed quickly and ef...

DescriptionPOSITION SUMMARYPromote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Provide information to guests about available recreation facilities activities lessons and equipment. Promote the rules and regulati...

The PositionTo perform and execute back of the house cleaning and sanitation duties and ensuring the highest standards of cleaning hygiene and sanitation at all times.DUTIES & RESPONSIBILITIESTo report for duty punctually wearing the correct uniform and name badges at all timesPerform duties as assi...

ORGANIZATIONReports to: Marketing ManagerJob Location: Dubai UAEContract type: 6 months maternity cover MAIN RESPONSIBILITIES:Supports Regional Brand Teams on permanent and temporary merchandising needs striving for excellence in within deadlines and assigned budgets. Acts as brand guardian to ensu...

Join our team as a Bell Attendant in the vibrant city of Dubai United Arab Emirates! Were looking for a friendly and professional individual to be the first point of contact for our esteemed guests. As a Bell Attendant youll play a crucial role in creating a welcoming atmosphere and ensuring our gue...

Wash and sanitize dishes pots pans utensils and kitchen equipment.Maintain cleanliness of kitchen floors walls and work surfaces.Dispose of kitchen waste properly and assist with waste management.Assist kitchen staff with basic food preparation tasks when required.Ensure cleaning supplies and materi...

Maintain comprehensive knowledge of the dining room layout table/seat/section numbers proper table setups room capacity hours of operation price range and dress code.Understand restaurant reservation procedures thoroughly.Keep track of daily house count arrivals departures and VIP guests.Be aware of...

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits and repeat guests and other VIPs receive special recognition and serviceMeet and greet VIP guests personallyLiaise closely wi...

Check the reservation system and inhouse guest information for the next meal period.Notify the supervisor of any large group bookings or any reservations with special request VIP etc..Distribute reservations among all servers equally informing them of all information necessary. Example Birthdays ann...

THE POSITIONTo manage the operations of Front Office by ensuring product and service quality standards are met. KEY RESPONSIBILITIES Guest Service & OperationsSupervise all front office functions ensuring guests receive prompt personalized and professional service.Oversee guest arrival and departure...

Front Office SupervisorThe Front Office Supervisor plays a pivotal role in leading the daily operations of the front desk and guest services team. You will create a welcoming environment oversee front office staff and ensure that all service standards are met with professionalism and warmth. Your ab...

Consistently offer professional friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice....

Prime Function:Provide quick and friendly service to callers and direct calls to the appropriate departments during the  shift.Ensure speedy and courteous answering of incoming telephone calls both internal and external following the standard phrases during the  shift.To ensure that all guests and c...

What you will be doing:Provide friendly efficient and professional front office service including warm welcomes check-ins and check-outs.Anticipate guest needs handle cash transactions and maintain Pullman service standards.Monitor room status manage guest complaints and ensure guest satisfaction.Ma...

KEY DUTIES AND RESPONSIBILITIESAssist in the effective operation of the Reservations department to meet the business goals of the hotel. Adhere to all Standard Operating Procedures. Take personal responsibility for driving upselling achieving set revenue targets by months.Be fully aware at all times...

SummaryAs Concierge at Banyan Tree Dubai you will play a pivotal role in curating authentic intuitive and memorable guest experiences. Guiding the concierge team youll oversee the delivery of thoughtful seamless service that reflects our commitment to understated luxury wellbeing and local immersion...