Guest Services Jobs in Abu Dhabi

Provide excellent guest service including efficient check-in/check-out reservations and a welcoming experienceManage guest inquiries requests and complaints professionally and timelyProcess payments post charges and coordinate with other departments to ensure guest satisfactionMaintain knowledge of...

Assist guests with all inquiries both hotel and non-hotel related  Attend shift briefings to ensure hotel activities and operational requirements are known  Maintain good relationship with Airport Concierge retailers and other service providers within the vicinity and ensure that information on thei...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

We are seeking an experienced Villa Supervisor to oversee the daily operations of a private villa for a prominent UHNWI family in Abu Dhabi. The ideal candidate will be responsible for managing a full household team ensuring exceptional service standards and maintaining smooth villa operations. This...

Positioning:We are looking for an ROV Supervisor for our clients project in UAE. Candidates should be available immediately to travel. Duration of approx. 2 months.Experience:Canidates must have knowledge and experience of Cougar and FCV system.SoW: ROV Visual Inspection Multibeam Pipe Tracker and V...

DescriptionApt Resources is seeking an experienced and dedicated Female Hospitality Supervisor to join the team at a prestigious Royal Palace in Abu this role you will be responsible for ensuring that the highest standards of service and hospitality are met for all guests and dignitaries visiting t...

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a busine...

DescriptionJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by...

Night Audit: Perform a detailed nightly audit of the hotels financial transactions ensuring the accuracy of room charges food and beverage transactions and all other charges to guest accounts. Financial Reconciliation: Reconcile daily revenue reports and credit card transactions ensuring all discre...

To ensure continual source of information help and assistance to all guests.Builds a rapport with the in-house guests on the floor and maintain interaction in order to facilitate guest recognition and obtain information regarding their preferences.Maintains and protects the privacy and security of i...

MAIN DUTIES AND RESPONSIBILITIES: Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests. Keep Mis-en-place ready for VIP arrival (Reg.-cards room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. E...

DescriptionApt Resources is delighted to announce an exceptional opportunity for a Laundry Attendant to serve a prestigious Royal Family in Abu Dhabi. This position requires a dedicated and discreet professional who understands the nuances of providing high-quality laundry services in a private and...

DescriptionPOSITION SUMMARYProvide direction to the team of Mini Bar/Refreshment Center Attendants. Assist with opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. and facilitate positive guest experience with the in-room r...

DescriptionJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product PBX System including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara pro...

DescriptionJOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the companys mission and brand standards target customer needs ensure employee satisfaction and focus on continuous improvement at the property level. This position champions the Quality function...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

Ensure that all public guest-facing and back of house areas of the hotel are properly cleaned at all times in line with the hotels Standard Operating Procedures for cleaning these areas.Waters flower arrangement in lobby and remove as per scheduleReport any fire or safety hazard to housekeeping mana...

Previous Guest Relations experience in a luxury service environmentWell spoken and attention to the highest grooming standardsEnglish and other European languages are an advantageStrong skills in using Microsoft Office and other systems (Outlook Word Powerpoint Excel Opera Opera Cloud PMS Message bo...

To ensure continual source of information help and assistance to all guests.Builds a rapport with the in-house guests on the floor and maintain interaction in order to facilitate guest recognition and obtain information regarding their preferences.Maintains and protects the privacy and security of i...