Guest Services Agent Jobs in Dubai

Process room bookings through various channelsEnsure rooms are available based on the guests requested dates.Send confirmation of bookings to guests and update their reservation details in the system.Input guest details preferences and special requests into the reservation system.Prov More...

You’ll provide a friendly and delightful How's it going - to - See you later for each guest during every intercation. You'll demonstrate high product knowledge about the hotel, its facilities, along with surrounding areas to assist with guest inquiries You’ll s More...

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

Reception AgentFirst impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:In 34 bullet points showcase the benefits and perks More...

Roles and responsibilities 1. Customer Service Skills Clear Communication: Ability to greet guests warmly, explain policies, and address inquiries in a friendly and professional manner. Active Listening: Understanding guest needs, preferences, or concerns by listening attentively More...

Under the guidance and supervision of the Assistant HR Manager and or Director of Human Resources and within the limits of the established Rixos Hotel Standards his/her responsibilities are to provide efficient personalized courteous and punctual service to  all employees.  More...

Under the guidance and supervision of the Assistant HR Manager and or Director of Human Resources and within the limits of the established Rixos Hotel Standards his/her responsibilities are to provide efficient personalized courteous and punctual service to  all employees.  More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Steward (Bottling Agent)The Bottling Agent is responsible for maintaining the sanitation and cleanliness of water drinking bottles provided to guests in their rooms and ensuring that they are also properly prepared and served in the restaurants and meeting rooms.What you will be doing More...

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as- Provide prompt, courteous and efficient service to all gue More...

What will I be doing? As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specif More...

Roles and responsibilities We are seeking a highly motivated and talented individual to join our team as a Call Center Executive. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for More...

Process room bookings through various channelsEnsure rooms are available based on the guests requested dates.Send confirmation of bookings to guests and update their reservation details in the system.Input guest details preferences and special requests into the reservation system.Prov More...

Genuine service personality, with high EQ. Minimum 2 years of experience in front office in a 5 star hospitality industry. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred. Oversee and ensure all operational tasks i More...

Greet and welcome guests upon arrival providing personalized support to ensure a seamless experience.Ensure food and beverage stations are stocked and replenished throughout the day.Handle guest complaints with professionalism and empathy resolving them in a timely manner.Maintain rec More...

Greet and welcome guests upon arrival providing personalized support to ensure a seamless experience.Ensure food and beverage stations are stocked and replenished throughout the day.Handle guest complaints with professionalism and empathy resolving them in a timely manner.Maintain rec More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

We are seeking a dynamic and experienced Call Center Agent to join our team on a temporary basis for 3 months. The ideal candidate will have a proven track record in managing highvolume backtoback calls providing excellent customer service and meeting performance targets. Candidates m More...

Position Title: Call Center Agent JPC – 3225 Location: Dubai Language: Excellent in English & Arabic. Exclusively for UAE National Job Description Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” More...

Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Requires strong command of the English language to include speaking, reading and writing Ability to learn quickly and work i More...