Guest Service Jobs in Abu Dhabi

Offer efficient assistance throughout guests' stays, catering to their various needs and requests. Enroll guests in the Jumeirah One Loyalty Membership Program to enhance their experience. Effectively sell available rooms to walk-in guests, maximizing revenue at the highest possible More...

Job Description Manage the functioning of all departmental employees and facilities (Reception, Guest Service Center, Bell team, Drivers, Concierge, Guest Experience, Night shift – 45 person manning) Develop and maintain a motivational working environment within the department taking More...

responsibilities such as: • Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests • Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests • Maintain an up to dat More...

Key Responsibilities: Supervise and train a team of Guest Relations staff to provide exceptional customer service to our guests Handle guest inquiries, complaints, and requests in a timely and professional manner Monitor guest satisfaction and take necessary actions to resolve any is More...

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critic More...

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appea More...

Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficie More...

Maintain standards of food & beverage quality and guest service quality Coach, train and manage employees within the hotel s organization structure Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department Contribute to the profitability More...

Responsibilities of Door Attendant • Welcome Guests on arrival and assist with their luggage. • Oversee delivery and safe keeping of luggage, keep the luggage room in order. • Stay current on all hotel services as well as VIP requirements and special events. • Demonstrate a current kn More...

Roles and responsibilities Main Responsibilities Plan and supervise the day-to-day operations of the reception section which are related to the arrival and departure of guests, including room sales, the room assignments of VIPs, Groups, and Crews, and room registrations. Coordi More...

Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel Achieve total guest satisfaction and organizational profitability through effective utilization of all resources Delight the guest by offering trend setting and innovative More...

Support the daily operation of our signature Chinese restaurant - Shang Palace Provide a high-quality service to restaurant guests Ensure the smooth operation of the work section appointed Consistently looks for ways to enhance guest satisfaction Create an exceptional experience More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Welcome guests warmly as they enter the area, creating a positive and friendly atmosphere from the outset, creating a positive first impression. · Assist guests in selecting photography packages and services tailored to their needs and preferences, offering guidance and recommendatio More...

Ensure all recreation equipment are in proper operational condition and are cleaned on a regular basis. Ensure all recreation facilities are cleaned, vacuumed, and properly stocked with necessary amenities and supplies according to anticipated business volume. Notify engineering im More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and b More...

Welcome guests upon arrival and conduct a general orientation of the Suite / Villa for the guests Act as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guest Identify and anticipate guest needs and ensure personalized service More...

Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned o More...

Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned o More...

Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 1 year work experience in the same capacity with g ood problem solving, administrative and interpersonal skills are a must. Already based in the UAE. Manage daily Pool & More...