Guest Service Agent Jobs in Dubai

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively l More...

Transforms a request for information into a potential reservation as soon as there is an opportunity. Does not disclose any financial information or any other information of the Accor Hotels. Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pi More...

Book room reservation requests, enter rooming lists, and update accurate information in the system Recommend property facilities and assist guests with information and special requests Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pitch to More...

Register and room all guest arrivals according to established procedures Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system Maintain cashier float and ensure accurate daily report of all money received Cash hotel More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...

A company requires a call center agent. Candidates with fluency in the English language and good knowledge of computers.Asian nationality male & female, salary 2500 to 3000 plus accommodation, and transportation.

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guaran More...

Responsibilities: Provide technical support (on-site, phone, modem, internet) for Honeywell customers Investigate and troubleshoot customer reported complaints and problems Participate in migration and upgrade projects Execute periodic site visits, predictive and preventive main More...

To maintain personal contact with guests and act as hotel ambassador to greet and communicating with guest at the lobby - To be totally familiar with room amenities, layout, rate structure, outlets (e.g. operating hours, menu, prices), facilities and services offered in the hotel - More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Proficient in Microsoft Office applications. SAP experience is a plus. Strict attention to detail and ability to catch nuance. Excellent customer focus. Ability to multi-task and to work under pressure Exceptional problem solving/decision making abilities Strong communication sk More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...