Guest Experience Specialist Jobs in Dubai

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, an More...

Company Description The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a More...

To ensure a smooth and efficient operation of the guest services and information services. To ensure that all guest messages/mail/telexes/parcels are handled and distributed within 20 minutes of receipt. To forward mail as requested by the guests and maintain a record. To handle More...

As the Assistant Guest Services Manager in One & Only One Za’abeel, your primary responsibility is to ensure the highest level of guest satisfaction by providing exceptional service and creating everlasting moments and memorable experiences. You will oversee the guest servic More...

Interact and engage with guests and maintains high quality service standards Handle guest complaints effectively and professionally Make sure that the guest is greeted and served promptly Engage in suggestive selling Presents the guest's bill when necessary Updates profiles More...

What will I be doing? As a Food & Beverage Guest Relations, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Food & Beverage Guest Relations will also be required to have extensive knowle More...

Build relationships with peers within and external clients & partners. Advise and support across every stage of the project lifecycle. Ensure design decisions align with the needs of end users and client businesses. Proactively involve business stakeholders in the design proc More...

What you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strateg More...

Pay: $24.01 / hr Schedule: M - F; 8a - 1p (part-time) Location: 6750 N Andrews, Fort Lauderdale (until March 2025); then moving to Brickell Ave, Miami The Workplace Experience Support is directly responsible for the conference scheduling program at the site. Through the maintenance More...

Key Attributes Of The Successful Diventures Scuba Experience Manager Customer Service Mindset Servant Leader Sense of Urgency Initiative Engaging Clear Communicator Tenacity Effective Time Manager Positive and Professional Image Business Acumen Positive Mindset Comman More...

Responsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Ut More...

Maintains good employee relations and motivate colleagues. Provide guidance to walk-in customers on product and service offerings. Educate customers and potential customers with information and delivery timelines. Ensures strict adherence to Bab Al Shams Desert Resort Standard Op More...

Ensure through effective supervision that all services provided at Guest Relations are always available and carried out efficiently. Implement guest recognition and guest contact programs. Implement repeat guests and other related programs as well as update guest profile with pert More...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

About the job About Us Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. Diversity Sta More...

Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs To frequently analyze and report on any unusual delay of payments that requires inve More...

Has a good presence with arriving customers and able to serve hotel guests and members according to the sequence of service. Has a full understanding of the sequence of service and their role within these standards. Can handle complaints and feedback from customers in a calm and p More...

Take responsibility of all Shangri-La Circle members and VIP guests Ensure all guests enjoy the best possible hotel experience Provide help and assistance to all guests Engage with guests and enhance their overall experience with the hotel Create an exceptional and memorable exp More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...