Guest Relations Agent RussianFrench Speaker
Posted on :
27-09-2024
Employer Active
1 Vacancy
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Job Description
- Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests’ requirements and inquires
- Actively listen and resolve guests’ complaints
- Oversee and coordinate all arrivals and departures of special guests (VIPs)
- Coordinate and manage communication between guests and staff
- Promote all amenities, conveniences and programs offered
- Your experience and skills include:
- Relevant experience as Guest Relations or similar is an asset
- Diploma/ BS degree in hospitality management, business administration or related field
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Ability to work flexible hours
Employment Type
Full Time
Department / Functional Area
Key Skills
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