Customer Support Services Jobs in Dubai
Customer Support Services Jobs in Dubai
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Vice President/etisalat Global Services
Responsibilities: Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules.
Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...
Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...
Responsibilities: Creating and enhancing products that fill a niche in the market or allow their clients to remain competitive. Determining product specifications according to a number of various factors and uses. Supporting manufacturing and design activities by developing proto More...
Senior Manager Customer Experience Business
Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...
Responsibilities: Maintain, manage and regularly audit all employee information and electronic personnel files. Work on and support key employee life cycle processes, primarily pay services. Carry out audits and checks on data changes to ensure accurate and timely payment of the em More...
Infrastructure & Support Manager
Responsibilities: Responsible for managing overall IT day to day operations to improve infrastructure costs, performance and end-user satisfaction Provide leadership in planning and managing IT operations and production support, systems, and network operations Provide leadership, o More...
Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and More...
Training Specialist, Customer Connection
Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on More...
Customer Service Jobs – Training Specialist
Responsibilities: Research, edit, and curate multimedia assets (e.g., customer contacts, social media, video) Use internal tools to create and maintain dashboards representing key customer issues/defects Work with our Learning and Development (L&D) to continuously improve train More...
Responsibilities: You will support and manage all Customer Services business management processes to drive Customer Services revenue and market growth; You will cooperate with the other Customer Services functions and follow the implemented and required Service Support Processes; E More...
Machinery Diagnostic Services
Responsibilities: Assisting the mechanical engineer with mechanical design and maintenance tasks. Installing and performing diagnostic tests on mechanical systems. Developing and implementing mechanical maintenance plans to prevent costly equipment breakdowns. Troubleshooting me More...
Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro More...
Responsibilities: Diary management, setting up meetings and visits, ensuring relevant attendance and preparation Review incoming email / correspondence and where appropriate action independently Organize all travel arrangements, including the necessary approvals and assessments More...
Lead Services Specialist – Training
Responsibilities: Evaluate employees' skills and performance quality. Identify areas in employees' skills that require improvement. Organize training sessions specific to various roles in the company. Ensure that new staff members receive appropriate introductory trainin More...
General Operations Support
Responsibilities: Reporting to the Chief Operating Officer about company processes and procedures. Developing company policies and ensuring compliance. Improving business functionality to align with core business objectives. Planning and managing projects and contributing to pro More...
Responsibilities: Coordinate with procurement team for non-siemens material Follow Siemens processes and guidelines Support Sales Manager in day-to-day sales activities like preparation of techno-commercial offers, technical submittals etc. Interact with customers to gain firsthan More...
Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency th More...
Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.
Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est More...
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