Customer Support Services Jobs in Dubai

Responsibilities: TSS assists the country managers on demand, by clarifying the configurations to submit the best suited technical and price sensitive equipment and/or best matching configurations. You will be the point of contact for Technical Order Clarification once a tender has More...

Responsibilities: Generate reports periodically for various brands indicating brand performance with respect to revenue, customer feedback, and retention. Maximize the business attained from each existing brand through proposing new ideas, marketing schemes, and product development. More...

Responsibilities: Performing analysis of root causes. Developing checklists for reoccurring problems. Developing recommendations for procedures to prevent problems. Evaluating and resolving complex problems that arise. Troubleshooting hardware and software issues.

Responsibilities: Answering and screening internal and external phone calls and emails. Scheduling appointments for the sales department, service providers, suppliers, and customers. Maintaining and updating supplier, sales, and customer records. Keeping track of the sales team& More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S More...

Responsibilities: Identifying future hiring needs and developing job descriptions and specifications. Collaborating with department managers to compile a consistent list of requirements. Attracting suitable candidates through databases, online employment forums, social media, etc More...

Responsibilities: Working with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications. Evaluating trends, assessing new data, and keeping up-to-date with the latest marketing techniques. Assisting clients in resolving issues More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems.

Responsibilities: Meeting with the management team to assess and define the system requirements. Analyzing network data and infrastructure to determine inefficiencies and problems. Developing and designing network architecture and computer systems infrastructure. Overseeing the More...

Responsibilities: Research and draft blueprints, engineering plans, and graphics. Develop test prototypes. Identify solutions to improve production efficiency. Use design software to develop models and drawings of new products. Maintain existing engineering records and designs. More...

Responsibilities: Stay current on all market and industry trends Create and maintain standard operating procedure (SOP) documentation as instructed by leadership. Ensure system performance and SLAs are met Manage strategic relationships with key IT product and service providers L More...

Responsibilities: Interact with customers to gain firsthand familiarity of customer needs and propose products/ solutions accordingly Follow Siemens processes and guidelines Coordinate with the project engineering team Coordinate with procurement team for non-siemens material Sup More...

Responsibilities: Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative. Responsible for Hit Rates targets Close interacti More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...