Customer Service Officer Jobs in Dubai

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Perform replacement on diagnosed faulty electrical elements of machine including motors, relays, and switches; and set-up sensing mechanism, utilizing hand tools Carry out diagnosis and correct or replace malfunctioning electronic units like the printed circuit boards Carry out dia More...

Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...

Responsibilities: Solve operational issues Adapt the organization to the needs and to the evolution of all the parameters Organize the team according to the flows, channels, expertise Build reporting dashboards (aligned with the one of Europe) Analyze results then explain the gap More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall More...

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies/ surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across AE, More...

Responsibilities: Ability to lead, motivate and develop a multicultural team Proven track record of KPI achievement Excellent communication and influencing skills with the flexibility to communicate effectively with different audiences Dynamic, Confident and leaves the brand Stra More...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgo More...

Responsibilities: Balance Sheet items reconciliation schedule: Prepare and send listing of Balance sheet items to individual Business Units for their GL Reconciliation. (Frequency: Monthly) Promote and demonstrate positive behaviours in harmony with DP World’s values and cultu More...

Responsibilities: Analyze the efficiency of Traffic Contingency Scenarios and suggest improvements for better management in case of emergencies Study traffic flow on Inbound/Outbound Gates, Port Link Roads, JAFZA roads and suggest improved flow of traffic through redesign Identify More...

Responsibilities: Reporting to the Chief Operating Officer about company processes and procedures. Developing company policies and ensuring compliance. Improving business functionality to align with core business objectives. Planning and managing projects and contributing to pro More...

Our client, a premier Physiotherapy Centre, is currently looking for a Marketing Officer, to be based in Dubai. For this role, you will have the following responsibilities: Drive risk appropriate revenue and profitability objectives through strategic planning, research and abilit More...

Responsibilities: Walking around the store as you search for suspicious activity by clients and staff. Monitoring previous and live security feeds to detect dubious behavior. Approaching and questioning individuals who seem to be acting suspiciously. Frisking individuals thought More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...