Customer Service Agent Jobs in UAE

Responsibilities: 1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Assist customers with placing orders, tracking shipments, and resolving any issues they may have. 3. Keep accurate records of customer interactions and transactions. 4 More...

Principal Accountabilities: Work Management: Act as first point of contact in understanding customer’s requirements, queries and assist walk-in customers to select appropriate service. Ensure to serve the customer with token, and encourage customer o use our digital channels. Ensu More...

On behalf of our client a premier real estate development and services company based in Dubai we are seeking a Customer Service Representative to join their team. The ideal candidate will be responsible for providing exceptional customer service and support to clients throughout thei More...

Welcomes visitors by greeting them, in person or on the telephone/email; answering or referring to inquiries. - Directs visitors by maintaining a thorough knowledge of the mall services, amenities/facilities, store locations, and promotional activities - Maintains a safe and clean r More...

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering customer enq More...

Responsibilities: Cultivating solid relationships with clients through the provision of exceptional after-sales service. Creating a positive onboarding experience for new clients. Regularly interacting with clients through telephone calls, email communications, or face-to-face me More...

Drive SAP related topics that impact the Strategic Procurement Team. Point of contact for SAP related problem in pricing, part set up, PIR/ PO issues Understand how each Supply Chain group uses SAP to help with day-to-day SAP issues. Ensure supplier data in SAP is accurate and up More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...

Fluency in Arabic language is a must, speaking and writing Previous role as a Telephone Operator is a must Must possess outstanding guest services skills and sophisticated verbal communication skills. Computer literate in Microsoft Windows applications required. Knowledge of Oper More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...

Job Description Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a More...

Fluency in Arabic language is a must, speaking and writing Previous role as a Telephone Operator is a must Must possess outstanding guest services skills and sophisticated verbal communication skills. Computer literate in Microsoft Windows applications required. Knowledge of Oper More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...

Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Sofitel Standards Accurately record and control wake-up calls Assist guests with international calls and directory queries Call guests by name whenever possible Pa More...

Description JOB TITLE Customer Service Officer Emirati MAF Entertainment VOX Cinemas Magic Planet and Snow Abu Dhabi ROLE SUMMARY To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainments policies and More...

Communicating with customers directly in-person, in addition to communicating via phone and email Empathizing with and prioritizing customer needs Upholding company values and respecting every customer Resolving issues and setting appropriate expectations with customers Clearly unders More...

Responsibilities: 1. Develop and implement customer service policies and procedures to ensure consistent service delivery. 2. Manage and oversee a team of customer service representatives, providing guidance, coaching, and support as needed. 3. Handle escalated customer complaints and More...