Customer Service Agent Jobs in UAE

Responsibilities Understand the Knight Frank business and have a sound business knowledge within this market sector. Obtain instructions within agreed guidelines to achieve agreed business targets. Network and business generate. Research accurately and present this information in wr More...

Responsibilities: • Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations • Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for More...

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports More...

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

What are we looking for? A Concierge at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our guests and working with other team members. To successfully fill this role, you should possess the following skills and characteristics: Previous exper More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Responsibilities: · Stay updated on travel industry trends, visa regulations, and airline policies to provide accurate information and advice to clients. · Assist clients in planning and booking travel arrangements, including flights, accommodations, and transportation. · Expertly More...

UAE national holding a family book. Bachelor's degree in Business Administration, Real Estate, Marketing, Design, Data Analytics or related field, according to the specific area you would like to develop. Recent graduate or final year student Previous internships or work expe More...

Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately a More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Processing payments and sending confirmation details to customers. Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Helping plan travel itinerarie More...

Roles & Responsibilities Assist customers with making and managing reservations, ensuring accuracy and efficiency. Answer inquiries and provide information about hotel services, amenities, and rates. Process payments and handle billing inquiries, ensuring accuracy and confidentiality More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Job Description Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using sp More...

As a Reservation Agent at White Beach , you w ill be responsible for handling guests’ calls and queries, greeting guests at arrival and departure and escorting them while providing an efficient and courteous approach and ensuring guest satisfaction.

In this role you will provide an efficient Reception service to all guests, offering information and giving their full attention to all guest’s special requirements, needs and requests. Ensuring all check-ins and check-outs from the Royal Club run smoothly and that all cashierin More...

Responsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events in More...

Receive enquiries from the walk-in customers/telephone, take bookings, and provide information on the availability and rental charges. Ensure operational guidelines are met while servicing the customers. Check the customers’ credentials and drivers’ license draw up a r More...

Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies t More...