Customer Service Agent Jobs in Dubai

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash conta More...

Responsibility: To provide back up and assistance to the regional service manager. Calculate, prepare, and send out service quotations and technical proposals. Provide proactive follow up with customers after submittal and help to turn enquiries into confirmed orders. Create new se More...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S More...

Responsibilities: Proposing and managing budgets for projects. Supervising the work of multiple teams. Planning and executing strategies for completing projects on time. Researching and developing designs and products. Determining the need for training and talent development. More...

Responsibilities: Escalate to the Top management issues being raised by customers to take the right decision about developing the RTA business. Prepare annual Section budget for the Customer Services Department Director ’ s approval and ensure budget costs are not exceeded. R More...

Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right me More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: * Assist in the effective operation of the Reservations department, to meet the business goals of the hotel. * Adhere to all Standard Operating Procedures. * Take personal responsibility for driving upselling, achieving set revenue targets by months. * Be fully a More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Keep the team motivated and focused in the right direction at all times by identifying coaching & training needs through daily call coaching. Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone More...

Responsibilities: Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders. Need to be willing to travel 50-90% due to customer requirements for onsite service. Cultivates relationships and credibility throug More...

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash conta More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and More...

Responsibilities: Customer and Industry Expertise: act as a thought leader with deep coaching and industry expertise related to our customers. Coach teams to articulate and understand specific industry-related market trends, as well as customer threats, opportunities, and barriers to More...

Responsibilities: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working clos More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...