Customer Service Agent Jobs in Dubai
Customer Service Agent Jobs in Dubai
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Responsibilities: Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending qu More...
Responsibilities: Work directly with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments. Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a c More...
Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...
Responsibilities: Take ownership of customers issues, queries and addressing for resolution. Developing close working relationships with the customer’s key stakeholders and decision makers. Delivering customer services to ensure resolution of enquiries and complaints within s More...
Responsibilities: Requires experience in Accounting / Financial Planning and Analysis Monthly Forecasting Service Cost & Warranty claim validation Management Reporting and Report Reconciliation Variance Analysis
Customer Relationship Builders
Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...
Responsibilities: Guiding aircraft to and from gates and backing them up for take-off. Parking arriving and departing aircraft. Placing chocks and cones around aircraft. Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies. Pr More...
Responsibilities: Gathering as much information on the company and participating in on-the-job training wherever possible. Participating in meetings, workshops, and team-building events. Taking notes on experiences and keeping a log of things learned. Compiling reports and makin More...
Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...
Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...
Responsibilities: Prepare, update and file all correspondence relating to room sales. Liaise with the Management and team in order to ensure the smooth operation of Revenue processes and functions within the individual unit covered. Have full and up to date knowledge of the hotel p More...
Responsibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Superviso More...
RESPONSIBILITIES Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, and represent them. Provides the most effective method of service delivery by analyzing trends and common themes across customers. Crea More...
Responsibilities: Ensure that s/he adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety Any other duties as may reasonably be requested by the management. Prepare fresh cold/hot towels Assist other More...
Responsibilities: Maintaining professional, open and honest communication to assist guests and make accurate bookings. Availability to work shifts between Monday to Sunday Immaculate personal presentation. Providing an outstanding guest welcoming experience by demonstrating a comm More...
Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...
Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...
Senior Customer Relations Assistant
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Responsibilities: Maintain confidentiality, integrity and availability of information in line with DTWORLD’s information security policies and procedures Coordinate, follow up and report back on all incidents transferred to 3rd line support (product developers and infrastructu More...
Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture.
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