Customer Experience Agent Jobs in Dubai

Job Description Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using sp More...

As a Reservation Agent at White Beach , you w ill be responsible for handling guests’ calls and queries, greeting guests at arrival and departure and escorting them while providing an efficient and courteous approach and ensuring guest satisfaction.

In this role you will provide an efficient Reception service to all guests, offering information and giving their full attention to all guest’s special requirements, needs and requests. Ensuring all check-ins and check-outs from the Royal Club run smoothly and that all cashierin More...

Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies t More...

Engagement Survey, Action Planning, Communication and Training Provide leadership to design, deploy (in house as well as with external survey providers) and evaluate effective and efficient engagement surveys whilst creating employee focus groups to complement engagement More...

Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit t More...

Responsibilities: 1. Based on company strategy and user needs, conduct user research, industry analysis, competitor research, etc., to deeply understand business scenarios such as smart parks and buildings, collaborative spaces, collaborative efficiency, smart hardware, and user-cent More...

Your new company Hays Facilities Management has partnered with an established organization in NYC to hire a Director of Guest Experience. Your new role The job duties of the Director will include, among others: Create and develop strategy around the overall guest experience a More...

The How Self-motivated and driven to get the right things done efficiently (comfortable prioritizing). You have a can-do attitude and also know how to handle disruption and pivots with grace. Knowledge of Visa DPS processing, but are comfortable seeking feedback from experts. More...

Bachelor's Degree: instructional design, education, instructional technology, or a related field or 3 years in-role experience Proficient in Articulate 360 or similar SCORM software creator Design skills within the Adobe suite for PDFs, image design Familiarity knowledge and More...

Supervise and train F&B staff to ensure excellent service delivery Coordinate with site managers to plan menus and food production Monitor inventory levels and ensure timely delivery Maintain compliance with health and safety regulations Handle customer feedback and resolve More...

This is a remote Contract - Communications Copywriter Salary: Up to £350-£425 a day depending on experience Location: Remote (Full time Mon-Fri) with occasional travel in the London/Manchester Office when required Duration: 6 month contract (Outside IR35) Target sta More...

Admissions Officer is responsible for managing the admissions process from initial inquiry to enrollment, ensuring a seamless and positive experience for prospective students and their families. The Admissions Officer plays a critical role in attracting and enrolling qualified student More...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our g More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

WE ARE HIRING A LEAD GEN AGENT Are you ready to join the worlds premier MarTech solutionTLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs the TLC Platform connects millions of consumers with over 150000 expe More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your schedulePerfor More...

This is a fulltime onsite role for a Real Estate Agent at Rake Ventures in Dubai. The Real Estate Agent will be responsible for conducting property sales and lease transactions providing exceptional customer service and utilizing their expertise in real estate to advise clients on inv More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Greet and receive guests in a friendly and professional manner. Handle guest check-in and check-out efficiently and accurately. Provide information on hotel facilities, services and local attractions. Resolve guest complaints and problems in a timely and satisfactory manner. Answer ph More...