Customer Experience Agent Jobs in Dubai

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs To frequently analyze and report on any unusual delay of payments that requires inve More...

Company Description: Our client is the premier mobile personal training company in the UAE known for transforming lives through their unique approach to fitness nutrition and accountability. Our clients team of 55 professional coaches has helped over 1000 clients achieve physical emot More...

Manage central CX feedback loop Analyze customer feedback and provide actionable insights to improve customer experience Collaborate with cross-functional teams to design and execute customer experience projects Support CX Champions in each NEOM sector, region, or corporate fun More...

Manages Check in and out for all hotel guest; Manages all transaction (Cash, Cheque and Electronic payment); Manages scheduling for front office, inventory management and assists with daily briefings; Participate in enrolling hotel guests into IHG rewards program and assist with More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Comprehensive knowledge of the Hotel, including all departments, services and outlets. Ensure the lobby is clean, the furniture and newspapers look presentable at all times. Conduct hotel tours every time it is required. Assist reception with arrival welcome amenities (wet towels More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...

Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and exceeded. Responsible More...

Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their More...

Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable ac More...

1. Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. 2. Data Analysis: Utilize customer feedback, survey responses, and oth More...

Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. Data Analysis: Utilize customer feedback, survey responses, and other rele More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sydney NSW, Australia; Melbourne VIC, Australia.Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience i More...

Responsibilities Customer Service: Daily Input of customer transactions (Receipts / Orders/ )Provides operational reports upon request.Caters to special order requests from customers. Prepares relevant documentation for transactions.Prepares billing breakdown and raises invoices in CF More...

About the Job: An opportunity has arisen for a Customer Service Agent to join D-Marin. The main duties and responsibilities of this role: To accomplish general office procedures such as customer e-mailing responses, necessary documents’ preparation for signing the contra More...

Roles and responsibilities Support the financial evaluation of new products or service concepts put forward by the Revenue Management function, through cost/ benefit analysis and financial scenario modelling, in order to provide visibility on expected levels of profitability. To a More...