Contact Centre Agent Jobs in Dubai

Responsibilities: Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Keep storeroom neat and clean. Restock items as necessary, check expiration dates, a More...

- Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference through our Corporate Social Responsibility activit More...

Responsibilities: Demonstrate a high level of customer service at all times Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Use the correct procedures regarding the acceptance of foreign currencies, credit ca More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department. Developing debt collection strategies and plans. Adhering to the FDCPA throughout the debt collection process. Contacting debtors by telephone to enact and negotiate debt r More...

Responsibilities: Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department. Developing debt collection strategies and plans. Adhering to the FDCPA throughout the debt collection process. Contacting debtors by telephone to enact and negotiate debt r More...

Responsibilities: Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Keep storeroom neat and clean. Restock items as necessary, check expiration dates, a More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate. Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Pro More...

Responsibilities: Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer serv More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: To be responsible for the recruitment, development, training, and management of all contact center teams and to ensure consistency of performance across all sites. To create a culture of great customer experience. To coach and train a team of over 100 service exec More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events in More...