Contact Centre Agent Jobs in Dubai

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation r More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Manage day to day operations within the contact centre to ensure seamless operations. Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases Review analysis of resolved cases prepared by senior agents and communi More...

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach More...

Responsibilities: Welcome and fulfill the check-in process for Guests and group arrivals Complete the check-out process for departing guests using the hotel systems Manage, effectively and efficiently, Guest requests, inquiries, and complaints Maintain current knowledge of hotel More...

Responsibilities: Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints Process accurately check-ins and check-out Ensure that all guest supplies and amenities are offered and replenished to the required standa More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Overseeing and supervising employees and all activities of the purchasing department. Preparing plans for the purchase of equipment, services, and supplies. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, ana More...

Responsibilities: Collaborating with internal departments to gather, analyze, and interpret relevant financial data. Receiving, processing, verifying, and reconciling invoices. Comparing system reports to balances and verifying entries. Charging expenses to accounts and cost cen More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Collaborating with internal departments to gather, analyze, and interpret relevant financial data. Receiving, processing, verifying, and reconciling invoices. Comparing system reports to balances and verifying entries. Charging expenses to accounts and cost cen More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...