Senior Manager, VCA

The Visa Consulting Senior Manager will be a key member of the VCA organization in MENA and will contribute to the commercial traction project delivery and thought leadership across practice areas. The role will also deliver subject matter expertise and consulting support to VISAs key clients across clusters. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement.

Principal Responsibilities/Key Results Area:

• Collaborate with VCA colleagues Visa account executives and other Visa functions to cultivate and manage a pipeline of engagement opportunities with the largest banks and merchants in the region
• Lead and/or serve as a subject matter expert on consulting engagements across practice areas (portfolio digital risk) including but not limited to the following:
  • Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISAs key clients
  • Support and contribute to sales pitches
  • Lead or contribute to internal problem-solving sessions
  • Prepare for and participate in client discussions
  • Be involved in project deliveries in both coordination and delivery role
  • Work closely with other VISA groups including Products Business Development Risk Marketing Digital Solutions Digital Partnerships & Ventures Innovation Center etc. to ensure a seamless Consulting experience
  • Contribute to the development when needed of practice areas in terms of product development

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Key Competencies:
A well-qualified candidate will have broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess his/her candidacy will include expertise on the following topics
Business needs of issuers acquirers and merchants in Portfolio Digital and Risk e.g. strategy acquisition customers and channels full potential innovation mobile platforms digital ecosystems authorization etc.
Best practices to meet customer needs across the customer lifecycle stages (acquisition activation usage reactivation and retention)
Industry trends such as evolving economics of payments new customer value propositions increasing digitalization and development of digital channels increasing use of advanced analytics and other technologies in payments and targeting changing regulatory environment etc.

Qualifications:
Masters degree preferred from top business school
Minimum 5 years of experience with a top-tier consulting firm including significant exposure to financial services. Regional and global project experience strongly preferred. Must have at least 2 years in management consulting at post-MBA entry level.
Deep consulting skills and client engagement capabilities. Advanced client management and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
Highly analytical with advanced PowerPoint skills and Excel skills.
Superior project management skills. Fluent communicator.
Results driven flexible and both internally and externally customer focused.
Able to travel frequently and work on client site for extended periods across MENA.
Self-motivated and able to use own initiative with limited direction.
Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups.
Ability to work in a multi-cultural environment.
Fluency in English mandatory. Arabic desired but not a prerequisite

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time